Spa Manager

2 weeks ago


กรงเทพมหานคร, Thailand Capella Hotel Group Full time

THA
Salary
Full Time

Position Overview

The Spa Manager leads an Auriga Wellness to achieve sustainable growth through analysis of business performance, performance, generate demand, develop and maintain mutually beneficial relationships with business partners, guests and employees.

The Role

The guest experience is consistently delivered to the highest of standards
Ambience, special touches and guest interaction are reviewed and corrected whenever they do not meet the required standards.
All materials and supplies needed to operate to the required standards are available without interruption.
The spa's operational and financial figures are reported punctually and accurately.
The spa generates sufficient client feedback to provide relevant and reliable guest satisfaction data.
The spa's operations manual is frequently reviewed and updated.
All business has an annual budget and follows up on their business performance.
Spa Manager analyze P&L statements and take appropriate action to positively impact on their results.
National and local promotions are developed and implemented and monitored to enhance to revenue.
Spa capacity (Facilities, therapists) are scheduled to achieve maximum utilization.

Talent Profile

Bachelor's degree in Business and/or Hospitality Management
At Least 3 years' experience as Spa Manager in 5 stars' spa
2 years' multi-unit experience
Spa therapy knowledge, presentation skill
Keen on P&L
Strong knowledge of spoken and written English
Drive for result
Highly motivated and able to teach leadership skills
Positive attitude toward leadership and team work
Ability to relate in various cultures.
Well-groomed and articulated
Interest in Selling approach


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