Product Design Lead

6 days ago

กรงเทพมหานคร, Thailand Honest Bank Full time

**Product Design Lead**:
Bangkok
- Work Type: Full Time
- Relocation to Bangkok is required._

**Who We Are**:
We are a forward-thinking financial services company using cutting-edge technology to provide payment solutions to underserved markets in Southeast Asia. Having successfully launched our credit card product in Indonesia, we are now focused on expanding to a broader customer base.

Our team is a diverse group of world-class finance and tech professionals, with a dynamic tech team led by top-tier international talent based in Bangkok. We thrive in a fast-paced, quality-driven environment, where innovation, problem-solving, and continuous growth are at the heart of everything we do.

**Who You Are**:
You're a hands-on, strategic problem-solver with a passion for design operations. Organized and detail-oriented, you excel at improving workflows, fostering collaboration, and helping teams consistently deliver their best work.

You thrive in cross-functional environments, skillfully managing timelines, resources, and communication between designers and stakeholders. Naturally curious and pragmatic, you stay ahead of industry trends, champion innovative tools, and continuously refine processes to maximize design impact.

Above all, you're a team player who understands the nuances of design and is committed to building a seamless, high-performing creative environment.

**What You Will Do**:

- Ensure a seamless user experience across the entire product lifecycle—including brand, advertising, product design, customer care, and collections—by maintaining consistency and content accuracy across design assets.
- Help define the brand’s tone of voice across all user touchpoints.
- Partner with product managers to understand business needs and guide designers in creating effective wireframes and UI designs.
- Review user flows to ensure alignment with both user needs and business goals.
- Use quantitative data to identify pain points and collaborate with PMs and UX designers to gather qualitative insights through research.
- Implement lean, scalable workflows to boost team efficiency and collaboration.
- Support task prioritization by assigning the right tasks to the right team members.
- Collaborate with performance and brand marketing teams to align on strategic direction and creative themes, driving the development of high-impact performance ads.
- Share knowledge and best practices to drive continuous improvement across the team.
- Define and track KPIs to improve design team efficiency, while providing feedback to support individual growth.
- Foster a high-performance culture by optimizing team rituals like design critiques and weekly updates to encourage engagement and collaboration.
- Identify skill gaps and define needed roles within the team.
- Lead recruitment, interviews, and onboarding of new designers as the team grows.
- Coach the design team to build strengths, particularly in UX and research.
- Collaborate with designers, researchers, and copywriters to evolve the design system with a focus on reusability, accessibility, and consistency.

**What You Need to Have**:

- 4+ years of experience in a design lead/manager role.
- 6+ years of experience as a product designer and UX designer.
- Proficiency in Figma, Miro, or similar tools.
- Strong written and verbal English communication skills.
- Excellent teamwork and communication abilities.
- Ability to multitask and work under deadlines on multiple projects.
- Positive attitude and willingness to work collaboratively.

**What Makes You Stand Out**:

- Interest or background in design and accessibility.
- Familiarity with consumer banking products, such as credit cards.
- Ability to analyze cross-platform data across web and mobile apps using analytics tools (e.g., GA4, Mixpanel, Amplitude) to drive product decisions.

**About working with us**
- This position is based in our Bangkok office
- We prefer to collaborate in person and don't offer remote work
- As an international team, English language proficiency is required

Hiring is something we do with care. Because of that, we believe that having a transparent and thorough recruitment process is key. If you liked what you've read and are up for the challenge, here is what to expect after submitting your resume:

- You get invited to an initial call with the hiring team
- Complete a take-home challenge (2-4 hours)
- Onsite Interviews with relevant team members
- Offer

**What Makes You Stand Out**:

- Training Course and Book Subsidies
- You'll be working with the smartest people in the industry
- A modern office right in the heart of Bangkok
- Top-of-the-line medical healthcare plan
- Monthly Wellness Allowance
- One of the best-funded start-ups in Southeast Asia with Silicon Valley investors
- We don't believe in titles or hierarchy but value contribution & celebrate achievements as a team

**Honest Hiring**
- At Honest, we're working hard to build the future of finance for Asia. To do so, we prio

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