Operations Manager

**Industry**: Logistics
- ** Job Description**:

- Manage the creation and implementation of best practice warehouse vision, strategy, policies, processes and procedures to aid and improve operational performance
- Initiate and implement best practice warehousing principles, policies and processes
- Ensure an efficient warehouse network which can fulfil operational and customer demand
- Review/Monitor warehouse operational activities including the receipt, storage and dispatch of goods
- Understand customer needs and ensure alignment with the needs/commitments of the business
- Keep up to date and respond accordingly to all enquiries and customer complaints
- Ensure standard processes are established and practiced for the management of inventory levels, including physical counts and reconciliation
- Ensure that any IT and automated systems are accurate and up to date
- Develop and maintain metrics/KPIs, reports, process documentation, customer service logs and training and safety records
- Work with the Warehouse Compliance team to create policies and procedures for warehouse activities and ensure all systems meet the standards for accreditation in line with the quality systems.
- Ensure that health and safety meets the required standards and that risk assessments are carried out
- Ensure that Company and Agency is well maintained and fit for purpose
- Ensure that all lifting and manoeuvring of product is carried out in accordance with manual handling procedures
- Coach, manage and develop warehouse Section Managers and staff to optimise performance and meet targets and deadlines
- Ensure effective warehouse and distribution operations by implementing department policies and procedures
- Set department objectives/KPIs and review and assess on-going performance of direct reports
- Provide input and hold Section Managers responsible for Warehouse budgets
- Led preparation of the annual Warehouse budget and forecasts and all Capital Expenditure proposals
- Work as part of the Management team to share ideas and improve operations, recommending, supporting and implementing continuous improvement activities and process and procedure improvements to optimise results and improve quality of delivery, in line with quality standards requirements and customer deliverables
- ** Requirement**:

- Minimum 5 years of proven working experience as warehouse manager
- Tertiary qualifications in Business Administration, Logistics or Supply Chain
- Certified in process improvement methodologies (eg. Kaizen, LEAN, Sixth Sigma)
- Proven record of successful distribution management
- Leadership and Management skill
- Proficient in WMS software concepts and systems
- Strong communication and presentation
- Ability to make decisions under pressure
- Good commercial and business understanding
- ** English Level**: Level 4 - Conversational Level
- ** Other Language**: English
- ** Working Hour**: 08.30 ~ 16.30
- ** Holiday**: Sat and Sun
- Sometimes working on Saturday, if there's an urgent work *
- ** Benefit**: Medical (OPD/ IPD)
Dental
Life Insurance
Annually Check-up
Paid Holidays Leave ( 10-15 Days)
Sick Leave ( 30 Days)
Provident fund ( 5 - 10% )
Transportation (reimburse)
Bonus
Casual dress
Company Party