Account Strategist Thailand

**Insider**
- Thailand
- Unspecified

**ABOUT COMPANY**

Insider is an integrated Growth Management Platform for digital marketers.

**JOB DESCRIPTION**

**Job Description**:
You’ll be the face of Insider to our clients You’ll be the bridge between their needs and our technology

Help our clients understand their needs and which of our features and products best match their goals and expectations

Make sure our clients are utilizing our technology at their best so that we can fully provide them our world-class service. You’ll monitor and facilitate the customer's adoption of our technology

Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary

Develop and maintain key account plans that identify opportunities to boost the value we’re looking to add to our clients’ organization

Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client

Establish a trusted adviser relationship that ensures our customer's overall satisfaction with our services and technology

Plan strategies to help the customers meet their objectives, prioritizing and driving resolution on escalated customer issues

Bring new product ideas to the table As an account strategist, you will be helping our product and design gurus shape our product roadmap

Have your cabin luggage at the ready We attend a lot of events across the globe.

What we expect from you:
A university degree in Business, Marketing, Engineering, or related fields

To have, to some extent, digital marketing related experience in a customer-oriented position

Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level

Solid oral and written communication abilities, with positive and energetic phone skills and exquisite listening skills. Alas, we’ve got clients all over the world

Be a self-motivated and savvy tech bug, always in search for savvy solutions and ideas to improve our relationship with our clients

Cherish one of our core ethos: care. You’ll need to care for our clients and make sure they feel at home with our products and our assistance Superior project and time management skills. A keen eye for detail is a plus

Passion for testing, measuring and improving outreach and follow up effectiveness

The ability and flexibility to work in a fast-paced startup environment

Solid understanding of basic web concepts and digital marketing.

Hold on Life’s a two-way road Here’s what you’ll enjoy while spending time with us (perks, anyone?)

Mens sana in corpore sano You’ll enjoy delicious and healthy lunches, dinners and afternoon snacks. Plus coffee and tea handy

We offer many hard and soft skills trainings to help you improve and challenge yourself. You’ll have access to Udemy’s business plan, where you can choose over 10,000 courses to satisfy your hunger for knowledge.

You’ll have space to share your skills and even deliver trainings and workshops if you wish. Sharing is caring

We’ll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you wantYou’ll have a chance to work in an international, diverse and inclusive environment

You’ll be part of an industry that’s shaping the future of customer experiences.

Don’t believe us? Just ask Google.

Occasional TGIF happy hours

Was this position made for you?

So let’s talk We’re curious bugs and can’t wait to get to know you.