End User Computing Service Support

**Thai Union Group Public Company Limited** **Position: End User Support (Section Manager)** **Job responsibility**: As Premier Executive: - Perform remote troubleshooting through diagnostic techniques and pertinent questions related to hardware and/or software issues - Determine the best solution based on the issue and details provided by customers -...

Our client is Healthcare. - Monitoring and keeping the service level agreed with the business, for Onsite support (Incidents and Requests fulfilments, according to ITIL best practices). - Reaching top ratings on customer satisfaction for End-User Services, Ensuring that end users and Local management are satisfied with IT support and services received. -...

**Key Responsibilities**: - Installing and configuring computer hardware, software, systems, networks, printers. - Address user tickets regarding hardware, software and networking - Conduct remote troubleshooting - Looking for a **IT Support /System Analysis **to provide technical assistance to our clients. - You will help install, upgrade and troubleshoot...

**Fluent in English is required.** **3DISC Imaging** 3DISC specializes in state-of-the-art 3D imaging solutions primarily for dental clinics. Its flagship intraoral scanner is based on innovative concepts that provide high scanning speed, accuracy and compactness. The 3DISC research and development team is a global team working between in France, USA and...

The Platform services Product Manager will be responsible for the strategy and execution of the end-user platform services which underpin notifications and sharing between users. Main responsibilities: - Manage the execution and delivery of the notification services and asset storage services - Build the relationship with key stakeholders across different...

**IT Support Engineer (1-year contract)** **Roles and Responsibilities** - Provide technical support to internal business users in a professional and friendly manner. - To troubleshoot and support end users on Laptop and iPad for both software and hardware - Install and configure new PC hardware and software on desktops, laptops and peripherals such as...

Key Responsibilities: - Work closely with Business Analyst and Development Team to ensure the problems are escalated and fixed in time. - Manage relationships with end-users and client's IT team. - Coordinate with relevant parties for business enhancement or customization. - Create manual and documentation for users and operation staff. - Conduct training...

**Role: IT Support Technician** **Location: BKK, Thailand** The General IT Support Technician(L2) will be required to support each line of business on a dedicated basis. **Role Description** - Flexible, able to multitask, and prioritize reported issues. - Provide a high level of customer service to users seeking problem resolution. - Perform remote...

วันนี้ - คุณสมบัติพื้นฐาน - งานประจำ- 2 - 5 ปี- กทม. (ราชเทวี)- ปริญญาตรี- 40,000-45,000THB- หน้าที่และความรับผิดชอบ **IT Process part**: - Managing software license, contract - Managing company asset -...

Strategy & Planning. IT Operation Management. IT Service Desk. Strategy & Planning Represent end user requirements with inputs from business end user boards, influence and persuade to ensure joint alignment of needs and goals in alignment with IT strategy. Ensure the enterprise IT service delivery and empowering end users to diagnose and resolve problems...

Responsible for analysis, design, configuration, data migration & support of SAP functional to meet the business requirements. Guide the business in utilizing SAP functionality to the best extent possible, and involves review of business processes and system integration challenges. Extensive coordination with Business Users Experts in delivering and...

**Field Support Technician Lead** **Job ID** - 191100**Posted** - 26-Oct-2024**Role type** - Full-time**Areas of Interest** Digital & Technology/Information Technology **Location(s)** Bangkok - Krung Thep Maha Nakhon - Thailand **RESPONSIBILITIES**: - Provide technical assistance and support to end users and level-3 support teams for computer systems,...

**Deskside Support Engineer** **CAREER SUMMARY** **RESPONSIBILITIES** Act as a lead technician in the performance of Onsite Support activities. Perform complex installations and configurations of desktops, laptops, mobile devices and associated Peripherals and related software. Implement change related to BAU or Project of Onsite Service Delivery like...

**About Us** Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key...

ร่วมกัน Design Call Flow, Process และ Business logic เพื่อรองรับการติดต่อCall Center ผ่านช่องทาง Voice & Non Voice โดยจะต้องอ้างอิงตาม process การดูแลลูกค้าขององค์กร ช่วยเก็บ...

**Key Responsibilities** - Provide Install Move Add Change (lMAC), Break-Fix and end user support activities as required. - Where required, provide support for the Manufacturing “Shop-Floor” handhelds, laptops, and scanner devices. - Perform data collection/preservation activities as they relate to migrations and/or eDiscovery. - Provide smart Hands and...

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...

Job ID 50252 Business Retail, Distribution Job Detail - Based on the insight of Thailand cell phone market and users, build the user operation system of the whole product life cycle, understand the users, carry out deep labeling, refine the operation of users, and build users - Refine user structure, and scenario analysis, based on AARRR and other models,...

System support (Configuration and Administration) 30% + Change request (Coding) 20% + Support User 50% - System Configuration and Administration - Facilitate team collaboration and communication with end-user, collecting information, requirements, and troubleshooting. - Coordination - Act as the point of contact and communicate project status to all...

**Key Responsibilities**: - Installing and configuring hardware and software components to ensure usability. - Troubleshooting hardware and software issues. - Repairing or replacing damaged hardware. - Upgrading the entire system to enable compatible software on all computers. - Installing and upgrading anti-virus software to ensure security at the user...