Customer Service Team Leader 3

**Service Team Leader**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.**: **This position...

Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively - Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure effective operations - Schedule shifts for customer service...

**Job Purposes**: Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively **Key Roles and Responsibilities**: - Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure...

**Job Purposes**: - Control operations of providing service and help, including building relationship with customers in branch and managing customer service areas, to satisfy customers effectively**Key Roles and Responsibilities**: - Control and examine service and standards of customer service staffs, including dressing and working processes, to ensure...

**Job Purposes**: - Manage and implement directions to customer service operations and coordination with relevant functions internal and external branch, in order to create alignment of standards, satisfy customers, and achieve goals**Key Roles and Responsibilities**: - Implement plans and directions to manage operations of customer service to ensure...

**What's your role in the team?**: - Analyze voice of customer to identify the issue, and share with relevant team, actionable insights to improve our service. - Perform Root Cause Analysis on the information gathered from several sources (NPS, order rating, CS survey, customer’s complaint) and categorize the feedback as action points for Inner or Outer...

Analyze voice of customer to identify the issue, and share with relevant team, actionable insights to improve our service. Perform Root Cause Analysis on the information gathered from several sources (NPS, order rating, CS survey, customer's complaint) and categorize the feedback as action points for Inner or Outer Loop. Track coaching effectiveness through...

**Job Title** **:Control and Monitoring Center Team Leader** **Position type** : Full time, normal office hours. **Place of work** : Bangkok, Sathorn district **Department/Function** : Technology and Operations Department **Reporting to Title** : Head of Service Delivery **Lead Responsibilities**: - **Lead and inspire the Control and Monitoring...

**Job Purposes**: - Provide support to set up plans, policies, and directions for overall operations in store, including store gross sales, operating cost, and employee management to satisfy customers, aligning with organization’s policies, goals, and rules**Key Roles and Responsibilities**: - Provide support to set up plans, policies, and directions for...

**Job Purposes**: Provide support to set up plans, policies, and directions for overall operations in store, including store gross sales, operating cost, and employee management to satisfy customers, aligning with organization’s policies, goals, and rules **Key Roles and Responsibilities**: - Provide support to set up plans, policies, and directions for...