Fleet Management Lead

6 days ago

กรงเทพมหานคร, Thailand Shopee Full time

Department Operations
- LevelExperienced (Team Lead)
- LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Lead a team to oversee end-to-end overall own fleet operations, including driver scheduling, route planning, dispatch, and trip monitoring
- Lead incident management, exception handling, and cross-mile operation coordination
- Set directions in managing vehicle maintenance schedules, repairs, and fuel consumption control within budget
- Ensure legal and regulatory compliance for drivers, vehicles, and operational processes.
- Drive daily performance reporting, system data management, and continuous operational improvements.
- Coordinate with vendors and internal teams for maintenance, vehicle transfers, and administrative support.
- Lead and develop the fleet operations team to deliver safety, efficiency, and service excellence.

**Requirements**:

- Bachelor's degree in Logistics, Supply Chain Management, Transport Management, or a related field required
- Proficient with Microsoft Excel (data tracking, reporting)
- Experience in fleet operations, logistics, transportation or maintenance is a strong plus
- Analytical thinking and problem-solving skills to optimize schedule and manage exceptions.

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