Executive, Loyalty
5 days ago
**Position**:
Executive, Loyalty
**Profile**:
As the Loyalty Executive for Thailand, you will spearhead the execution of Sephora's Beauty Pass Loyalty Program in Thailand, and be responsible for its performance. Your primary objective is to accelerate customer uptiering and expand our Black and Gold customer base by cultivating stronger customer engagement and maximizing the lifetime value of our loyalty members.
You will report to the Head of Marketing, TH.
**Duties and Responsibilities**:
- Spearhead the execution of Sephora's Beauty Pass Loyalty Program in Thailand, with a laser focus on driving growth in the Black and Gold customer base.
- Champion executional excellence in the implementation of loyalty program strategies, and adhering to established guidelines and best practices provided by the SEAOI Regional Loyalty Team. Ensure a consistent and elevated loyalty experience across all customer touchpoints.
- Collaborate closely with the SEAOI Regional Loyalty Team to launch, pilot, and rigorously evaluate new program initiatives in your markets, ensuring they deliver measurable results.
- Act as the primary liaison between the SEAOI Regional Loyalty Team and Thailand market, on all Loyalty matters and initiatives, ensuring alignment on strategic Loyalty objectives. Proactively translate regional strategies into actionable market-specific plans, driving expedient and effective execution with your local teams e.g. Digital, Merch, Retail etc.
- Curate and maintain an attractive and well-stocked selection of rewards and gifts within the Rewards Boutique and Birthday Gifts in your markets.
- Train and empower store teams to effectively drive loyalty program member acquisition, retention, and uptiering efforts in retail.
- Conceptualize, plan, and execute impactful loyalty member events with the goal of driving uptiering, rigorously tracking and optimizing ROI on all event investments.
- Lead regular market business reviews with the SEAOI Regional Loyalty Team, proactively providing insightful market performance updates, identifying opportunities for optimization, and ensuring alignment with overall Regional Loyalty objectives.
- Extract monthly data on Loyalty and Big commercial campaign
**_SEPHORA _**
**MAISON***:
- Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
-
Loyalty & Partnership Optimization Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Minor Hotels Full time**Company Description** Minor Hotels is at the heart of the world’s most exciting cities, nestled on the world’s most beautiful beaches, and hidden within the most remote jungle retreats. Let us show you the world, from seamless city stays to exclusive safari lodges and luxury resorts on private islands. Savour world-class dining at our collection of...
-
Senior Executive, CRM
2 weeks ago
กรุงเทพมหานคร, Thailand Sephora Digital (Thailand) Ltd. Full time**Position**: Senior Executive, CRM & Loyalty **Profile**: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by...
-
Loyalty Manager
1 day ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24024714 **Job Category** Rooms & Guest Services Operations **Location** Bangkok Sukhumvit 101 - Marriott Executive Apartments, 3029 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Loyalty Officer is responsible for recognition...
-
Loyalty & Partners Marketing Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Minor Hotels Full timeCompany Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor...
-
Partnership Executive
2 weeks ago
กรุงเทพมหานคร, Thailand Anantara Vacation Club Full timeCompany Description A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description**: **Position Overview**: The Partnership Executive...
-
กรุงเทพมหานคร, Thailand HMC-Hospitality Marketing Concepts Full time**Call Center Operations Manager & Sales Managers** **Outbound Hotel Loyalty Programs** The objective of HMC’s loyalty solutions is to help hotels increase bottom-line profit, through the recruitment and retention of repeat customers and lowering the cost of business via direct e-commerce channels. Member acquisition is primarily through outbound...
-
Senior Marketing Officer
1 day ago
กรุงเทพมหานคร, Thailand AIS Full timeBecome a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. Job Posting Location Bangkok Job Summary Responsible for FBB customer relationship management to strengthen customer engagement. **Job Description**: Roles & Responses 1. Responsible for FBB customer relationship...
-
Sales Executive
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24031414 **Job Category** Sales & Marketing **Location** Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Position Summary** The Sales Executive is primarily responsible for handling...
-
Minor Food
2 weeks ago
กรุงเทพมหานคร, Thailand บริษัท ไมเนอร์ อินเตอร์เนชั่นแนล จำกัด (มหาชน) Full timeThe Minor Food is one of Asia's largest casual dining and quick-service restaurant companies. We are aggressively accelerating the business growth in both domestic and global market. Our number of restaurants exceeding 1,600 in 21 countries under The Pizza Company, Swensen's, Sizzler, Dairy Queen, Burger King, Basil Thai Kitchen, The Coffee Club, Ribs and...
-
Marketing Executive
2 weeks ago
กรุงเทพมหานคร, Thailand LUXASIA Full time**Key responsibilities**: - Design and implement comprehensive marketing and service plans, ensuring robust execution and follow-up to maximize effectiveness. - Conduct in-depth analyses of market trends, competitor activities, and customer behavior to inform strategic decisions. - Spearheaded the development of new services, secured compelling...