Ignite-f&b Supervisor Intern

2 weeks ago

กรงเทพมหานคร, Thailand Aman Full time

Overview:
The 18-month Management Development Program ‘Ignite’ program is designed to cultivate the future leaders of Aman Group. The highly customized, fast-track program blends work experience and leadership development opportunities to prepare trainees for an Assistant Manager position at the end of the program.

The program journey begins with a 1-month period of immersion across all areas such as operations, finance, HR, and sales. The Management Trainee will gain an insight into the various aspects of the business, gaining an overview of what it takes to effectively manage an ultra-luxury property. They will then focus on either the Rooms or Food & Beverage specialization, progressively assuming increased responsibilities, refining their expertise and accelerating their growth. They will have the opportunity to take the lead on exciting projects and fine tune their business acumen.

The Management Trainee is responsible for learning the roles and responsibilities of operational departments while sharpening their newly gained management skills to set the foundation for a successful career within Aman Group.

**Responsibilities**:

- Rotate through different departments such as Front Office, Housekeeping, Food and Beverage, and Sales and Marketing
- Assist department heads in daily operations and special projects
- Learn and adhere to hotel policies and procedures to ensure exceptional guest experiences.
- Collaborate with team members to maintain high standards of service and efficiency.
- Engage with guests to anticipate their needs and exceed their expectations. Participate in training sessions and workshops to enhance skills and knowledge.
- Participate in special projects and tasks which lie outside of the original learning objective including pre-opening support and other initiatives as designated by the program lead.
- Assist the property senior leadership team with administrative tasks and additional responsibilities which may be assigned on an ad hoc basic.

Qualifications:

- Hold a bachelor’s degree or equivalent in hospitality or related field, attained in the last 2 years
- Possess 1-year work or internship experience in hospitality, luxury preferred
- Verbal and written proficiency in English. Additional languages are a plus
- Advanced computer knowledge, including MS360 suite
- A genuine passion for luxury and a commitment to delivering excellence
- Strong emotional intelligence and interpersonal skills, with the ability to work effectively with individuals from diverse cultural backgrounds
- Curious, agile, and eager to learn about all aspects of the hospitality industry
- Operationally focused, with a desire to assume responsibility and pursue an international career
- Bring a positive outlook on challenging situations and have a sense of fun

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