Restaurant Manager

1 week ago

Thailand Holiday Inn Full time

**Job overview**
- Manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures.
- Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

**Required Skills and Abilities**
- Effectively manage the restaurant by ensuring the following:

- Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
- Adhere to opening and closing procedures
- Adhere to bill paying procedures
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
- Personally meet and farewell a minimum of 80% of your customers
- Encourage and motivate staff to provide optimum service during all shifts
- Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
- Develop and implement Promotions Calendar for F&B products in restaurant
- Manage special event concepts Anticipate market changes and review operations when necessary
- Conduct competitor analysis
- Create positive publicity opportunities
- Manage customer database and utilize effectively
- Up-sell property facilities
- Actively pursue cost saving measures
- Recycle wherever possible
- Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
- Manage wage and beverage cost
- Analyze food and beverage statistics through point of sale system
- Works with Superior on manpower planning and management needs
- Works with Superior in the preparation and management of the Department’s budget

**Qualifications**

**Required Skills**:

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good writing skills
- Leadership Skills

**Qualifications**
- Diploma in Hotel Management, Food & Beverage, or related field.

**Experience**
- 4 years related experience, including supervisory experience, or an equivalent combination of education and experience

**Benefit**

In return, you can look forward to a competitive salary and benefits package including;
- 5-day workweek.
- Duty Meals.
- Laundered Uniforms.
- Accommodation - fully furnished studio room.
- Group life insurance and health insurance.
- Provident Fund / Social Security contributions.
- Annual leave.
- Annual Physical Health Check.
- Learning and Development Program.
- Worldwide IHG® Employee Room Rate Program.

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