Front Desk Talent
15 hours ago
**Job Number** 23199556
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
-
Front Desk Manager
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**24182660 **Job Category**Rooms & Guest Services Operations **Location**Ritz-Carlton ResidencesBangkok, 114 Naradhiwas Rajanagarindra Road Silom, Bangkok, Bangkok, Thailand **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Assistant Front Office Manager
2 days ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24018905 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...
-
Front Office Manager
15 hours ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24054964 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Bangkok Ratchaprasong Hotel, 518/8 Ploenchit Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...
-
Front Desk Talent
4 days ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25033478 **Job Category**Rooms & Guest Services Operations **Location**Aloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11, Sukhumvit Road, Bangkok, Thailand, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...
-
Front Office Manager
2 days ago
ห้วยขวาง, กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25147758 **Job Category**Rooms & Guest Services Operations **Location**Jubilee Prestige Hotel Ratchadapisek, 204 Ratchadapisek Road Huay Khwang Huay Khwang, Huai Khwang, NO STATE, Thailand, 10310 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front...
-
Front Desk Talent
2 weeks ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Additional Information** **Job Number**25138876 **Job Category**Rooms & Guest Services Operations **Location**Aloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11, Sukhumvit Road, Bangkok, Thailand, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and...
-
Manager, Guest Experience
15 hours ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Additional Information**Chinese, Korean or Japanese speaking preferred **Job Number**24193651 **Job Category**Rooms & Guest Services Operations **Location**The Athenee Hotel a Luxury Collection Hotel Bangkok, 61 Wireless Road (Witthayu), Bangkok, East Java, Thailand, 10330 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB...
-
Guest Service Agent
5 days ago
กรุงเทพมหานคร, Thailand MOVENPICK Full time**Company Description** At **Mövenpick BDMS Wellness Resort Bangkok**, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations. All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment...
-
Talent Acquisition Manager I
1 week ago
กรุงเทพมหานคร, Thailand Plexus Full time-Purpose Statement: The Manager of Talent Acquisition is a highly visible role accountable for leading a country or regional Talent Acquisition team. This individual will provide leadership to a recruiting team consisting of direct reports and will oversee the development, implementation and delivery of world class Talent Acquisition services. Successful...
-
Uniform & Linen Talent
15 hours ago
กรุงเทพมหานคร, Thailand Marriott International, Inc Full time**Job Number** 24055248 **Job Category** Housekeeping & Laundry **Location** Aloft Bangkok Sukhumvit 11, 35 Sukhumvit Soi 11 Sukhumvit Road, Bangkok, Thailand, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...
