Claims Administrator Log

1 week ago

กรงเทพมหานคร, Thailand April Asia Pacific Full time

To sustain the growth of the company as well as the expansion of our services we are currently looking for a Claims Administrator with a focus on Letter of Guaranty emission. Your role will be essential to provide peace of mind to our clients and accompany them in complex situations. Customer-centric and proactivity are a must.

Your main responsibilities will include:

- Handle hospitalization pre-approval by checking the eligibility of coverage and providing close case handling monitoring throughout the process
- Assess simple medical eligibility.
- Assess if costs are reasonable and customary
- Proactively manage cases using our system/ tools and communicating with all relevant departments.
- Follow the process and always update the cases to ensure smooth teamwork
- Keep the clients updated on ongoing cases
- Process original invoices in our case-handling system
- Assist the Manager on special projects
- Contribute to other office activities upon request according to workload and priorities.

**Profile**:

- Bachelor’s degree, a specialization in nursing being a strong plus
- 5+ previous experience in nursing, health administration, claims administration
- Fluent in both written and spoken English
- Flexibility on the working hours will be expected
- Flexibility, adaptation, and a good mindset are key values for this role.
- Have excellent communication, interpersonal and analytical skills
- Knowledge of Computer PC, MS-office, Internet, E-mail

What we offer:

- You will further specialize in a sought-after profession
- You will integrate into a dynamic and committed team of professionals in a regional setting
- You will be offered development and career opportunities in a fast-growing tech-driven company

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