Customer Service Officer

1 day ago

กรงเทพมหานคร, Thailand PRTR Full time

Our client is a Freight Forwarding business.

**Responsibilities**
- Managing the customer service and documentation team.
- Managing the day-to-day domestic and international compliance and compliance within the timeline.
- Handling all Import and Export shipping documentation and ensure smooth cargo release to meet all customer and principal requirements.
- Handling the submission of import container list to port/terminal/ICD.
- Handling customer complaints appropriately and timely.
- Handling all processes of Customer service and requirements.
- Preparing monthly report to manager meeting.

**Requirements**:

- Experience for 1 - 2 years in Freight Forwarding business.
- At least 1 year experience in staff or Officer level.
- Good command English.

**Welfare and Benefits**
- Employee's uniform
- Social security
- Necessary/emergency loan fund
- Reserve Fund
- Company party
- Annual health check
- Travel / seminars upcountry
- Group insurance
- Salary adjustment
- 17 traditional holidays
- Annual vacation of up to 14 days
- Bonus

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