Revenue and Fraud Management Manager
1 week ago
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
Job Posting Location
Bangkok
Job Summary
Job Description
Job Responsibilities
1. Fraud Management- Monitor and analyze network usage, charging patterns, and transaction behaviors to detect fraudulent activities.- Develop and implement fraud prevention strategies, tools, and controls to minimize financial losses.- Investigate suspicious cases, collaborate with internal teams, and take corrective actions to mitigate risks.- Ensure compliance with industry regulations and best practices for fraud prevention.
2. Revenue Assurance- Ensure all revenue is accurately captured, recorded, and reported in the organization's financial systems.- Verify billing accuracy, payment records, and customer account transactions to identify discrepancies.- Conduct revenue leakage audits and work with relevant teams to rectify inconsistencies.- Develop reporting mechanisms to track and optimize revenue assurance performance.
3. Network Analysis and Configuration- Ensure alignment between network profiles and business support systems to maintain charging accuracy.- Support network teams in analyzing and correcting configurations that impact customer charging.- Work with IT, finance, and operations teams to enhance network integrity and data consistency.
Recruiter
Pornvipa Phothong (พรวิภา โพธิ์ทอง)
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