Risk and Fraud Management Project Manager

1 week ago

กรงเทพมหานคร, Thailand Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
**Job Description** Team Summary**
Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems, focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact projects with tangible financial results.

**What a Risk and Fraud Management Project Manager does at Visa**:

- End-to-end tracking, coordination and oversight of recommendations shared with the issuer across all workstreams as part of the diagnostic and assessment phases.
- Develop an overall strategic plan for the card authorization function, ensuring alignment with the issuer's stakeholders, and facilitate regular meetings and communication between Visa and the issuing bank to ensure alignment throughout the project.
- Collaborate closely with Visa's project teams and client's cross-functional teams and stakeholders to ensure seamless integration of the new solutions and services.
- Monitor project progress, identify potential risks, and implement mitigation strategies to keep the project on track.
- Provide exceptional service to the issuing bank client, addressing any issues or concerns promptly and effectively.
- Act as the single point of contact for the multi-workstreams project ensuring seamless engagement and interactions with Visa and client stakeholders
- Coordinating and facilitating project calls, sessions, workshops, etc.
- Development / support of Steer Co packs, project status updates and client stakeholder requirements
- Foster strong relationships with the issuing bank's clients, understanding their needs and delivering results in collaboration with Visa.

**Why this is important to Visa**
VCA Managed Service (VMS) is scaling rapidly across the AP region providing clients a full cycle solution for the implementation of enterprise programs and portfolio strategies. Managed Services acts as a true extension of Visa Clients’ team bringing together expertise, capabilities, resources, and scale to enhance performance and increase profitability. Managed Services engagements cover a wide variety of client strategic imperatives, from driving profitable lifecycle programs, to implementation of new capabilities or Visa products, to building new digital customer journeys. VMS not only drives significant partnership value and strengthens Visa’s relationships with our clients, but it also enables rapid implementation of key priorities, which drive incremental revenue back to both the client as well as Visa.
**Qualifications**
**What you will need**:

- Minimum of 8 years of experience in managing authorization and/or fraud risk management strategies, performance, and/or client outreach and communications in a bank's credit card environment.
- Adept domain expert in card authorizations and fraud risk management processes with familiarity with authorization data elements and messaging, host system configurations, and strategy development.
- Strong analytical skills with the ability to analyze authorization and fraud risk data to derive insights.
- Knowledge of technology platforms supporting authorization/fraud communications and analytics experience is a plus.
- Excellent interpersonal and communication skills, capable of navigating and collaborating effectively with different client stakeholders.
- Demonstrated ability to lead projects and manage cross-functional teams effectively with strong problem-solving skills.
- Bachelor's degree in Finance, Business Administration, or a related field, with proficiency in Thai and working English skills.
- Ability to thrive in a fast-paced, dynamic environment with a strong focus on delivering results for both Visa and the issuing bank client.

**Projects you will be a part of**:
As a Risk and Fraud Management Project Manager under VCA Managed Services at Visa, you will be embedded at the issuing bank client's site in Thailand, leading and executing a comprehensive fraud management and risk mitigation strategy. Acting as the single point of contact for the multi-workstreams project, you will ensure seamless engagement and interactions with Visa and client stakeholders. Your contributions will directly support Visa clients by creati

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