Senior Operations Manager

Overview
**Research Triangle Institute (RTI) **has over 30 years’ experience assisting governments, communities, and the private sector. As a not-for-profit, independent research institute based in North Carolina, USA, RTI has roughly 6,000 employees with global experience implementing international development projects. RTI's Sustainable Growth & Resilience (SG&R) technical unit within the International Development Group brings together RTI experts and capabilities across food security, agriculture, energy, environment, water, governance, and economic opportunity. SG&R will leverage RTI's experience designing and delivering multisectoral programming and technical solutions to respond to climate change, build resilience, and promote economic growth around the world**.**

**SG&R’s Environment portfolio **has delivered innovative, locally driven, evidence-based solutions in local and institutional capacity building in natural resource governance and environmental policy, countering wildlife and environmental crime, forest and protected area management, sustainable landscapes, climate change and resilience, livelihood development, and economic growth.

**Project Description**

End Wildlife Crime is a five-year activity that builds upon the successes of prior USAID/RDMA CWT activities, notably the USAID Wildlife Asia Activity and the USAID Reducing Demand for Wildlife Activity. To combat the ongoing demand for wildlife parts and products, the EWC activity will build and expand upon this work by taking a whole of society approach. The activity will encourage all people, including young people, women, Indigenous communities, faith-based groups and environmental organizations, to join efforts in protecting wildlife and expands the role of civil society to become active participants in the fight against illegal wildlife trade.

**Responsibilities**:
**RTI** is seeking a **Senior Operations Manager **for USAID End Wildlife Crime. The **Senior Operations Manager** will be responsible for supporting overall local project operations in Thailand.

This position will be based in Bangkok, Thailand and will report to the Chief of Party. Thai nationals are encouraged to apply.

**Roles and Responsibilities**

Project Operations:

- Manage day-to-day operations of Bangkok office: supervise procurement and administration.
- Oversee the organization of workshops and other project events, provide support for visa processing for staff.
- Provide leadership and support during project implementation and close-out regarding setting up the project office, bank account, operations and logistics, staff administration, etc.
- Support overall HR, Financial, and IT needs of the project as needed.
- May serve as RTI’s country legal representative.
- Assist in recruitment, development of scope of work for short and long-term assistance, providing country
- and project-specific orientation and on-boarding for new project staff.
- Responsible for maintenance of End Wildlife Crime Staff Attendance Register and Staff Leave Record.
- Oversee office functions, such as maintenance and equipment contracts, documentation and filing systems, office service contracts, etc.
- Oversee Procurement and Administration Specialist to ensure we are appropriately tracking and compliant with procurements and procurements needs of the project are being met.

Human Resources:

- Serve as HR representative and will liaise with RTI Human Resources business partner in the Asia Regional Office.
- Perform day to day clerical administrative HR activities, new hire orientation, recruitment support for LN staff.
- Provide day to day support and management of project HR activities and deliverables.

Facilities and Inventory Management:

- Maintain operational and inventory management guidelines.
- Support End Wildlife Crime workspace and materials requirements (e.g. inventory of office consumables, office supplies, etc.)
- Responsible for updating RTI Assets Management Systems (RAMS) and putting guidelines in place to ensure all RTI assets are safeguarded and used properly and maintain the inventory system of non-expendable and supplies according to RTI procedures.

Logistics:

- Oversee and coordinate financial and administrative logistics related to meetings, training events, seminars and other activities including arranging for training sites, transport, meals if appropriate.
- Oversee and coordinate all logístical support for staff and consultants, including transport and other travel requirements, hotel accommodations, conference bookings, etc.
- Monitor local service providers’ performance in project administration and logistics support, including local travel and lodging arrangements and procurement of rental items and services necessary for implementation of project activities.
- Support project team with travel arrangements as needed.
- Support events, conferences, and workshops with administration and logistics needs including arranging refreshments an