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Credit & Collections Analyst 1-fin
2 weeks ago
Credit & Collections Analyst 1-Fin-230001DS
**Applicants are required to read, write, and speak the following languages***: English, Thai
**Preferred Qualifications**
**Purpose of Role**
Timely cash collection on customer accounts, minimizing bad debts and ensuring contract compliance. Thai Language proficiency is a must
To collect on Accounts receivables on open invoices for allocated Accounts and troubleshoot Payment obstacle, while adhering to quality standards and interfacing with customers as required.
**Key Responsibilities**
Ownership of closure of open invoices
Cash Collections for allocated regions, Accounts, Invoices.
Aging Reduction
Timely Customer Response
Ownership of Timely Billing and Invoice queries or resolution of dispute
Interact with Customer in the most professional and timely manner. Provide Best response and / or Resolution as expected.
Escalates to Manager regarding lack of progress on collections
Creates an understanding of Customer’s Payment methods and processes, to ensure better efficiency at work and to ensure Professionally enriching Customer experience
Entry Qualification: Graduate or higher
English Language and Thai Language - Professional working proficiency required
Work Location: Bangkok, Thailand
Experience: 3 + years as an Analyst or Sr. Analyst
**Performance Measures**
Productivity
Quality
Turnaround time
Portfolio Management
Customer Account Management
**Detailed Description and Job Requirements**
Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action.
You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports.
**Job**: Finance
**Travel**: No
**Location**: TH-TH,Thailand-Bangkok
**Job Type**: Regular Employee Hire
**Organization**: Oracle
