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Driver Fraud Operations

2 weeks ago


กรงเทพมหานคร, Thailand Shopee Full time

DepartmentMarketing- LevelEntry Level- LocationThailand - BangkokOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
- Analyse & optimise fraud rules, tools and techniques to minimise potential fraud
- Actively monitor & recognize patterns of fraud in a timely manner to help enforce up to date fraud prevention measures Perform daily BAU activities including but not limited to detection, investigation, sanctioning & reporting
- Develop & update documentation for implemented fraud rules, procedures and process flow
- Work with cross-functional teams to design, implement, improve risk and fraud strategies & project implementation
- Carry out any other ad hoc tasks related to Fraud Operations

**Requirements**:

- Strong communication skills focused on collaboration and information exchange across all stakeholders
- Strong proficiency in Excel/data management skills, with a capability to find value that useful to generate decision based on data and research
- Experience within the ride-hailing, logistics, or transport industry is a plus
- Have a good eye for detail and be attentive and accurate when entering data
- Self-starter, work independently with limited guidance, solution-oriented and team player