CRM Marketing Executive

1 week ago

สมทรปราการ, Thailand PRTR Full time

Our client is an importer and wholesaler of electronics and electrical equipment in Thailand. The company provides the highest quality products including control components, wiring accessories, terminals, tools and a wide range of other industrial products.

**Jobs Responsibilities**:

- Taking care of Focus Customers as the first priority for the day-to-day operation.
- Processing the campaign and monitoring the progress of the particular campaign and report to the Marketing Manager in monthly, quarterly and annual basis.
- Being responsible for the Partnership/Alliance Management for serving the Loyalty Program.
- Planning and delivering CRM strategies across business functions seamlessly in order to retain existing Loyal Customers.
- Analysing customer data, updating customer information in the CRM database at all times, and preparing action plans of customer development.
- Being responsible for the Monthly, Quarterly and Annual proposal preparation for Customer Development Campaigns.
- Coordinating with all functions to organize the Monthly essential document for the focused customer (E-Magazine/ Summary of cum. order value, etc.)
- Coordinating with Sales Team to support customer requirement smoothly.

**Job Specifications**:

- Age: 25-30 years old.
- Bachelor Degree in Business Related field or equivalent operational experience is required.
- Experience in customer relations and training would be beneficial.
- At least 1.5 years of relevant work experience in CRM or CRM Analysis and Planning, especially in B2B business.
- Well - Disciplined, High attention to detail, Customer-Oriented attitude, Strong communication skill.
- In-depth knowledge of best practices, tools, and methodologies for marketing insights and analytics.
- Good in MS Office Computer Literate.
- Fair-Good communication skills in both English and Thai.
- Flexibility to work last-minute overtime and handle multi tasks assigned by Marketing Manager.
- Strong leadership and coaching skills to build, and develop a high-performing team.
- Project a professional image to maintain the reputation of the brand when communicating internally and externally.
- Working hours: Monday - Friday, plus 2 Saturdays/month.

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