F&b Sales Executive

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

**Job Description**:

- To approach the overall market segment to present our service and F&B outlets for the Anantara from a strategic perspective:

- This position need to support F&B Manager and Director of Events to cover Restaurant reservation team, All restaurant outlets selling for FITs and Groups.
- Ensure that the team fully understands the relative importance and priority of its current account base, and prioritises its efforts accordingly.
- Ensure that the department is focused on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts and clienteles.
- Continually review the actual production of each outlets against the potential to drive more. Continually review and upgrade the clients’ base.
- Assign individual responsibilities and targets with reference to the above points. Keep account responsibility under continual review
- Interact with clients, owners and suppliers to promote Food and Beverage and hotel
- Communicate with target customers and manage guests relationship
- Contribute to the selling strategy of the hotel and manage the departments to increase outlets awareness
- Understand the competitive marketplace and implement approaches to ensure the hotel stays competitive in the local market and specific target clients
- Maintain and update Food and Beverage guests database
- Create and implement effective marketing schedules of Food and Beverage activities
- Evaluate marketing promotions and produce monthly reports
- Able to deliver the revenue result to individual outlets to achieve budget or goal
- To manage the team:

- Set the financial objectives for each member of the team and manage them to ensure these objectives are met.
- Ensure that all new team members are properly oriented in the strategy and positioning of the Anantara brand, and able to articulate this positioning in the marketplace.
- Ensure that all members of the team have the appropriate face-to-face selling skills to successfully do their job.
- Manage the performance of team members, identify gap in skills necessary to perform their duties and recommend programmes to meet the skills requirements of the team.
- General department operations
- Maintain accurate management status reporting on business results, and associated action planning.
- Ensure all sales people maintain a personal up-to-date knowledge on all Anantara product and service offerings, including promotions. In addition, to be familiar with the products, services, rates new developments of our key competitors.
- Ensure department operational budget is adhered to including effective cost control and procedures for approval of expenditure
- Participate in special events, social function, site inspections and sales call as required to meet the sales targets of the hotel.
- Create and implement packages and promotions for periods of low occupancy
- Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
- Drive opportunities to upsell and cross-sell Anantara products
- Ensure that all administration work is processed quickly and efficiently and update monthly reports

**Qualifications**:

- Collaboration
- They always project a professional image to maintain and enhance the reputation of the Anantara and Avani+ brand
- They have the ability to plan and prioritise work in order to achieve targets and deadlines
- They can effectively support and supervise other members of the department to achieve business results.
- They have a proven ability to negotiate to achieve a desired outcome.
- They have a proven ability to communicate effectively and professionally using written and spoken English.
- They are highly financially literate, and proficient in business financials
- Working with Others:

- They always try to anticipate and exceed the needs of customers and colleagues
- They use their own initiative and good judgement to solve problems in a calm and efficient way
- They act with personal professionalism and integrity at all times
- Taking Responsibility:

- They always conduct business honestly and fairly. They keep sensitive information confidential.
- They can prioritise their workload effectively and be organised and structured at work
- They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.
- They display a positive attitude, even under pressure
- Delivering Results:

- They are committed to meeting and exceeding all performance standards
-