IT PMO Expert

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.
YOUR ROLE
Th e IT PMO Expert drives innovative and efficient IT Project delivery in the logistics sector, ensuring that all projects are delivered with excellence at the right time and cost, aligned with business objectives, and meet our customers’ evolving needs. We strive to create a collaborative and agile environment that fosters continuous improvement, robust governance, and strategic alignment, ultimately enhancing the efficiency, reliability, and value of our Logistics IT solutions.
The IT PMO Expert vision is to be the leading force in IT Project Management for the Logistics sector, driving continuous innovation, strategic alignment, and customer satisfaction through excellence in project delivery.
This position is open in Thailand, Philippines, India, Malaysia, Brazil (Sao Paulo), Argentina (Buenos Aires), and Mexico.
**IMP**: Please send your English CV only
**Key Focus Areas**:
**Governance and Oversight**: Establish comprehensive governance and oversight mechanisms to ensure compliance with standards, conduct regular project reviews, and address non-compliance quickly and effectively. Align governance between the ZDS and Delivery teams to create a One CEVA experience for our customers.
**Process Standardization**: Identify and rectify process failures, transitioning to modern, collaborative delivery models to maintain efficiency and relevance. Ensure that processes are kept simple and cost-efficient.
**Training and Support**: Provide ongoing training and coaching to reduce delivery failures, onboard new team members, and uphold high standards.
**Alignment with Business Objectives**: Support prioritization of project delivery based on business needs, optimize resource allocation, and align IT project delivery with business strategic goals.
**Data Analysis and Interpretation**: Quickly identify high-risk projects, monitor project progress, and address resource and delivery bottlenecks through comparative analysis. Ensure transparency and maintain a single source of truth. Escalate issues when necessary.
**Continuous Improvement**: Enhance project delivery methodologies and quality, and integrate lessons learned to improve efficiency and reduce costs. Keep the CPM standards simple and adapted to business needs.
**Resource Management**: Analyze timesheets and recoveries to ensure optimal resource utilization and project success. Ensure project planning based on sales pipeline to anticipate capacity.
**Customer Collaboration**: Foster strong partnerships with customers, actively involving them in the project lifecycle to ensure their needs and expectations are met, and to drive mutual success.
**Tools and Digitalization**: Ensure that all project management processes, and reporting are streamlined and efficient through the use of digital tools.
WHAT ARE YOU GOING TO DO?
Equip the Delivery team, providing guidance, support, and training to ensure high standard of performance and professionalism.
Review projects for adherence to standards and best practices.
Standardize processes and methodologies to enhance efficiency and effectiveness in project delivery.
Collaborate with business leaders to prioritize projects based on strategic goals and resource availability.
Analyze project data to identify delivery risks, monitor progress, and address bottlenecks.
Arrange and facilitate Project Handover and Close Out meetings.
Foster strong relationships with customers, ensuring their needs and expectations are met throughout the project lifecycle.
Utilize digital tools to streamline project management processes and reporting.
Escalate, monitor and track tool issues, enhancements, and updates.
Communicate processes, systems and methodology changes/enhancements.
Provide support to resolve issues and queries regarding the processes, tools, and methodologies.
Promote continuous improvement, collaboration, and growth in IT delivery, service offerings, and solutions.
WHAT ARE WE LOOKING FOR?
Bachelor's degree in business administration, Project Management, or a related field
Minimum 8-10years of experience on PMO role or Project Manager role ideally from IT and logistic area
PMP, PRINCE2, or equivalent certificate preferred
Proven experience in a PMO role or