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IT Infrastructure Support

2 weeks ago

กรงเทพมหานคร, Thailand Minor Shared Services Full time

Company Description

Job Description**
Responsibilities**
- Manage and monitor all installed systems and infrastructure.
Proactively ensure the highest levels of systems and infrastructure availability
Maintain security, backup, availability, and redundancy strategies
- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
- Participate in the design of information and operational support systems
- Responsible to manage ,coordinate and handle incident until service is restored.
- Responsible to manage infrastructure project for ensure succussing implement.
- Responsible to manage customer satisfaction.
- Responsible to create and maintain infrastructure document and inventory for updating and standardize.

Liaise with vendors and other IT personnel for problem resolution

Qualifications**
Requirements**
Proven working experience in installing, configuring, and troubleshooting Windows based environments.
Solid Cloud experience, preferably in AWS
- Experience with virtualization and containerization (e.g., VMware, Virtual Box)
- Experience with monitoring systems
- Experience with antivirus software
- Experience with backup software
- Solid scripting skills (e.g., batch scripts, shell scripts, Perl, Python)
- Solid networking knowledge (OSI network layers, TCP/IP)