Operation Support

6 days ago


กรงเทพมหานคร, Thailand Shopee Full time

Department Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Responsible for Fleet and Hub Operations performance.
- Assisting the management in day-to-day coordination of business operational activities and administrative tasks
- Ability to handle or assist projects in terms of working scope and operation performance tracking
- Coordinate with hub for examining in business operation
- Summarize operations performance and ground staff attendance
- Solving issues related to the work-flow operation

**Requirements**:

- Bachelor's degree, no specific field required.
- Excellent in problem-solving, communication, and coordination with team and others
- Have analytical skills to measure performance and monitor the process of operation
- Excellence in Microsoft Office/Google G-Suite
- Experience in the logistics industry, especially Express business is a plus
- Adaptability and flexibility
- Can-do attitude, Ability to work under pressure and in a fast-paced environment
- Working 6 days per week from 9:00 AM to 6:00 PM (Alternating holidays on Saturdays / Sundays)


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