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Lead Qualifier

2 weeks ago

กรงเทพมหานคร, Thailand DHL Full time

**Overall Role Purpose**:

- Quantify and qualify a sales lead utilizing globally agreed selection criteria before assigning that lead to a sales channel.
- Manage and coordinate direct marketing customers that do not currently have sufficient volume to warrant a phone call or field visit.
- Endeavour to move as many of these accounts to Telesales or Field sales by assessing potential business growth through DM responses.
- Act as main contact for DHL of small trading accounts under Telesales, responding and satisfying their sales and post-sales requirements.
- Manage multi channel customers by phone or direct mail.
- Qualify all internal and external lead sources in order to pass leads to the appropriate sales resource.
- Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure DHL achieves its overall sales/revenue objectives and targets.
- Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organisation
- Maximise on all opportunities to secure new business by providing account facilities to customers through the lead qualification process.
- Ensure the data integrity in DHL systems for recording the updated customer historical information

**Qualifications**:

- Bachelor's Degree in related field.
- 3 years experienced in Telemarketing or Sales.
- Good command in English
- Telephone skills.
- Database skills.