Head of Industrial Services

Head of Industrial Services**Date**:7 Oct 2024 **Location**: Bangkok, Bangkok, TH **Company**:Bureau Veritas Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bettering society. Across all our businesses and countries, each one of our people leaves their mark in shaping society. > We believe that leaving a mark is a true challenge and opportunity for every one of us. > We believe that leaving a mark is a sign of trust and impact. > We believe that leaving a mark is a bond with the future. > We believe that leaving a mark is proof of growth and development. Being part of the BV family, is more than just working, it’s being convinced that you will leave your mark... in shaping a world of Trust. **PRIMARY FUNCTION** - Covers Growth and Profit & Loss accountability for the IND business line - Lead the IND’s technical and operation area. - Managing the deliveries of IND services and activities - Handle major negotiations; appoint subcontractors and work with them. May also be responsible for developing new business, either by introducing new products or by entering new markets. - Responsible for proposing, developing and implementing marketing plans, researching on and developing pricing policy, recommending sales channels, responsible for service promotion, work with other business partners (e. g. business development, sales, technical, QHSE and support functions) to deliver business results. **TASK, FUNCTION AND RESPONSIBILITY**: - Manage and supervise day-to-day IND operation activities and services delivered to the clients - Liaise communication between our team, customers and BV counterparts worldwide in IND operation issue - Provide assistance to business development and financial control/activities. - Responsible for QHSE management and compliance for IND Department - Takes part in the strategic planning of the company to develop the specific market at the group level, as well as developing skills of IND’s personnel - To undertake any other activities and any other reasonable job (within his/her competency), as directed and required by direct line manager or higher management **MANAGEMENT AND COORDINATION** - Manages the operational teams of the country/region in terms of commercial development, management of BV services, including Human Resource Management (e.g. recruitment and training) and quality of service. - Follows up on the financial operating results of the activity. Relays information and is the focal point between business units for the managed activity. - Ensures the proper transmission of information within the business leadership group, including training, procedure or explanation as necessary - Makes people contribute to knowledge management and best practices sharing. **TECHNICAL, QUALITY AND RISK** - Ensures that Quality of Services delivered to clients is in line with required-standards. - To manage and monitor daily IND activities, process, including but not limited to: - Qualification and approval of inspector and subcontractor, including maintenance of training records, inspector skill records, certifications, etc. - Maintain matrix of competencies - Review and validate inspection reports. - Liaise with relevant Authorities, Accreditation bodies, Trade & Industry Association etc. for BV’s related business activities - To review all complaints and/or potential problems, investigate and analyze the root cause and propose the corrective and preventive action - To ensure that all department staff works in accordance with the BV mission, vision, absolutes and values. **PRODUCT AND MARKET DEVELOPMENT** - Takes part in the strategic choices of the company to develop specific markets at the group level, as well as developing skills. He leads strategic choices and launches new products at the country /regional level. - Knows in depth the clients in its area, their needs, expectation and their level of satisfaction as well as our increasing potential business in each one of them, developing the contacts and the necessary analysis. - Develops and maintains project estimating database to ensure consistency in estimations and in developing a history of estimating data for future projects. - Contributes to reengineering of operation processes to maximize the profits. **COMMERCIAL DUTIES** - Develops its line of business with the object to identify the potential market, its tendencies, the competitors and the resources available, operating all the necessary sources of information and developing the commercial law actions. - Manages and coordinates the management of Local and Global Key Accounts, if any. - Manages all market and competitor information. - Plays the role of the commercial interface with clients. Implements the BV Group and BL procedures. - Manages the operational team of the country to support commer