Cloud Solution Architect

**Cloud Solution Architect - Azure & App Modernization**:
Bangkok, Bangkok City, Thailand

Date posted

**Apr 02, 2025**
- Job number

**1816131**
- Work site

**Up to 50% work from home**
- Travel

**25-50**%**
- Role type

**Individual Contributor**
- Profession

**Customer Success**
- Discipline

**Cloud Solution Architecture**
- Employment type

**Full-Time**

**Overview**:
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

As a Cloud Solution Architect (CSA) Azure Infra in Thailand, this opportunity will allow you to advance your career, develop comprehensive business understanding, and gain expertise in cloud infrastructure management with leading enterprise customers in Thailand.

In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect Azure Infra, you will run a team who enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their MS investments.

**Qualifications**:

- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

**Responsibilities**:

- You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers.
- You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.
- You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations
- You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology.
- You will run Architectural Design Sessions to build plan for implementing solution -governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Networking, Zonal/multi-region and Security and prepare our customers for AI Innovation.
- You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.
- Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- 

Industry leading healthcare
- 

Educational resources
- 

Discounts on products and services
- 

Savings and investments
- 

Maternity and paternity leave
- 

Generous time away
- 

Giving programs
- 

Opportunities to network and connect