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Account Manager, Grabads Thailand

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กรงเทพมหานคร, Thailand Grab Full time

**Job Description**:
**Get to know our Team**:
GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.

We would like you to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

**Get to know the Role**:
As part of GrabAds Thailand team, you will manage a portfolio of GrabAds campaigns working with leading advertisers directly & through their media agencies. You will work alongside your team and maintain a quarterly performance target.

You’ll work cross-functionally with the Ad Ops team to achieve campaign KPIs, recommend optimized campaign flows & identify opportunities for upselling and cross-selling GrabAds solutions. Your goal is to grow your portfolio by building long term client relationships and providing positive customer experience.

**The day-to-day activities**:

- Manage, retain, and grow a portfolio of accounts
- Be the point of contact for clients, and internal stakeholders (GrabFood, GrabMart, and Grab Marketing teams) to provide necessary assets and info to Ad Ops for campaign implementation
- Submitting campaign booking to the Ad Ops team in order to launch campaigns within timeline.
- Track key campaign metrics and ensure campaign objectives are met
- Collaborate with Ad Ops team to analyze campaign performance, provide recommendations to clients and secure campaigns renewal
- Prepare Monthly / Quarterly Business Review report for key accounts
- Work with the finance team to ensure we get all documents from clients for billing process

**The must haves**:

- 3-4 years of account management experience in the Digital advertising industry
- Proven track record in client relationship management and new business development.
- Knowledge about the digital media industry and latest digital advertising trends.
- Understanding of the ecosystem of programmatic advertising / Biddable and Search.
- Excellent communication & presentation skills with ability to transmit across different level stakeholders
- Analytical with strong bias for data based decisions
- Team Player with the ability to work across a matrix environment in a fast paced environment
- Strong organizational skills with ability to manage multiple accounts
- Proficiency in Excel, Word, and PowerPoint.
- Fluent in Thai and English skills