Operations Manager

**Location**: Bangkok, Thailand

• **Employment type**: Full time
• **Experience**: min. 7 - 10 year´s of experience in similar role

**The Position**

Reporting to the Country Manager, and enlisting the support of specialist resources, both locally and globally where required, this position will hold responsibility for the growth and management of daily Operations,sales and relationships for a number of nominated/new accounts including both existing and prospective customers. This role will serve to understand the customer’s demands, plan how to meet these demands, and generate sales for the company as a result.

The main responsibilities of this role are as follows

• Ensures all operations are carried on in an appropriate, cost-effective way
• Improves operational management systems, processes and best practices
• Formulates strategic and operational objectives along with business development.
• Communicates job expectations; planning, monitoring, appraising, and reviewing job contributions
• Examine financial data and use them to improve profitability
• Manage staff levels, wages, hours, contract labor to revenues
• Establishes new accounts in Thailand particualrly or beyond with any opportunities.
• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Experience in manufacturing processes either as a member of a business or providing services to these businesses. Key industries that will be considered favorably include automotive, semicon/electronics, medical, food & beverage, process manufacturing.
• Coordinates the involvement of company personnel, including pre-sales, commercial, technical, implementation & support resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for both the short-term (1-3 years), and the long-term (3-5 years) period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Proactively involes in local marketing planning and ensure executing activities.
• Coordinates, develops and produces customer proposals ensuring delivery within agreed timeframes. These proposals should meet company requirements regarding deliverability, quality and profitability
• Work with project managers or key ATS staff on site to ensure projects are delivered profitably, on time and achieve required quality standards

**The Person**

• Good contacts in the manufacturing industry.
• Sales/business development experience
• Commercial awareness/understanding
• Good people management skills
• Good interpersonal & communication skills.
• Proven ability to develop & maintain relationships up to C-level.
• Ability to develop the account sales strategy and execute effectively
• Demonstrate a strong interest in a customer facing role, with a willingness and enthusiasm to meet with external stakeholders.
• A team player who is willing to provide additional input as and when require to meet client defined baselines, often at short notice.
• Knowledge of CRM systems.
• Understanding of management tools and processes required

**Other Skills**

• Minimum 7-10 years strategic operations and experience in a business-to-business sales environment.

**Education Level**

Degree level education is preferred, however demonstrated experience in a similar role will also be considered.

**Position**

Permanent - Full-time

**Benefits**

Become part of a successful, dynamic team delivering bids/proposals to our customers which in turn will deliver business benefit therefore enhancing our customer’s performance. In return the position offers a very competitive salary & benefits package.

**Location**

**The Company**

ATS is the Independent Solution Provider for Industrial & Process Automation, IT and Quality worldwide. Founded in 1986, ATS is expert in Control Technologies, SCADA/HMI, Programming Languages, Communication & Networks, Databases, and Manufacturing Execution Systems. ATS has a worldwide network of offices and experts to support global and local organisations