Senior Manager, Enterprise Account Management

**Who We Are**:
Sertis is a partner firm of Andersen Consulting, the storied global network of 3,000 consultants in over 80 countries that serves the world's largest companies.

Located in the heart of Bangkok's Phrom Phong District, Sertis is ASEAN's leading Data and AI engineering and solutions company. Since 2014, our advanced solutions and products have powered over 400 enterprise Data and AI deployments at the region's leading companies and conglomerates.

**What We Do**:
**Our Aspiration**:
We are data and AI pioneers, dedicated to enhancing the economic and social lives of our customers via technology. We are not just living in history, we are making history everyday. In becoming one of the world's leading Data and AI companies, we always double-down on remaining a place where a diverse mix of talent wants to come, do their best work, and stay. We pride ourselves on bringing the best talent worldwide into a culture that encourages learning, growth opportunities, innovative contributions, and a sense of ownership. We also aspire to drive the progress of Andersen Consulting as the world's premiere Data and AI consultancy, becoming its leading member firm worldwide. Like Andersen, we are best-of-class in all we do.

**The Role**:
As an experienced** Senior Manager, Account Management,**you**will be responsible for end-to-end Commercial Deal Shaping: Business Case Development, requirements gathering, and leading key client commercial relationships (Account Management) over time, leading to repeat business. This is a role for **closing AI and Data engagements.**

To activate, you will lead cross-functionally with Sertis' Tech, PMO, Partnership and Marketing teams, and other Andersen partner firms (selectively) to ensure output and client deliverables from the pre-sales process through to close.

Each of our Senior BDs will be assigned key accounts, and enjoin in Andersen / Sertis' commission plan for closed business.

**In this role, you will**:

- **Prepare proposals, close deals, and manage key client relationships**

To transact successfully, the following is required:

- Advise and show customers how technology like data analytics or machine learning/ AI can both integrate into their business and help boost their financial results and KPIs,
- Work with the hyperscalers and other lead generation partners to secure and manage opportunities
- Gather preliminary requirements in the presales process, perform stakeholder analysis, and develop and communicate commercial opportunity potential internally, taking positions on triaging potential business opportunities.
- Lead internally. cross-functionally toward the commercial development and launch of POCs or MVP implementations by guiding feature prioritization aligned to a core business plan
- Shape deals and opportunities
- Own the commercial relationship (Account Management) alongside working with the Solution Delivery team (PMO) responsible for technical delivery
- Develop and manage the business relationship of key accounts

**You'll be successful if you have**:

- Bachelor's or Master's Degree in business, marketing, computer science, or related fields, or relevant experience
- **7+ years of BD and solution sales/deal closing experience in consulting, technology, or software sales domains (BD and deal closing experience in professional services firms, software houses, hyperscalers, and/or big data/AI technology project presales)**:

- Having **extensive experience in managing enterprise accounts**:

- Understanding of business and context-related problems to identify and present solutions
- Deep knowledge of Data and AI technology
- Deal focus and commercial acumen
- Ability to **handle presale discussions in a client-facing environment**; comfortable engaging with diverse stakeholders, from executives to working-team
- Ability to take a leadership role internally and externally, present to executives at a business level, convey customer requirements into concept designs, and map business requirements to system/technical design
- Advanced proficiency with the entire Microsoft Office Suite and G Suite, with an emphasis on word processing, spreadsheet, and presentation programs
- Some experience in software/data project presales is preferred
- **Business level English is required, with fluence a big plus as it will open doors to work on international projects**

**What are some benefits working at Sertis?**:

- Commission scheme; the more deals you can close, the bigger incentive you can get
- Working and learning from the best in the industry
- Joining a high performance culture
- Cultivating intelligence and learning so that our experts can become community leaders in their respected fields in the tech industry
- Amazing colleagues to enjoy company social outings, parties, and events
- Working at the frontier of innovation in the AI industry
- Work on meaningful solutions that solve and improve real-life problems and challenges
- We operate with A/B tes