User Research

6 days ago


บางกะป กรงเทพมหานคร, Thailand Makro PRO Full time

Collaborates with CPO, Design Lead and the Product Owners to co-create the Product Roadmap.
- Collaborates with data squad to bring insights which can be turned into tangible product ideas which can be tested during different marketing campaigns
- Collaborates with customer acquisition and success teams to streamline the research pipeline
- Actively collaborates as part of an agile team to ensure designs are feasible and implemented accurately based on the research
- Advocates for user-centered design solutions
- Can work with external agencies and internal team to plan and execute user research (quantitative and qualitative)
- Manages inputs from various sources (i.e. customer interviews, surveys etc.) and then synthesis data
- Derive meaningful insights and implications based on data, and share with relevant departments through workshops, reports and research repository
- Can plan, manage and run concept and usability testing to iteratively validate and improve design solutions
- Coaches the product designers on best practices to conducting the research

**Requirements**:
**Domain Expertise**
- Can collate data from multiple sources to derive meaningful insights and implications for product and other departments
- Able to plan, conduct, and synthesize user research
- Strong understanding of various research methodologies (qual and quant)
- Retail knowledge and enthusiasm is a plus
- Has understanding of user experience metrics and how to track and report on the success of various improvements

**Agile/Digital Experience**
- Hands-on experience working on digital products and or services
- Proven experience working in design teams in an Agile product development setting

**Individual Skills**
- Experience planning and conducting user research at various stages of the design process
- Experience in competitor research
- Strong communication skills with ability to articulate the value of a design choice to users and non-designer stakeholders
- Creative problem solving and analytical thinking
- Able to produce insightful research reports in a fast-paced environment
- Experience in e-commerce industry

**Mindset & Behaviors**
- Synthesizes abstract ideas into tangible solutions for design
- Is passionate about problem solving through design
- Sees value in taking an iterative design approach
- Has a strong sense of ownership and proactively advocates for the end user
- Open to taking on new challenges and learning new skills
- Collaborative, curious, empathetic, open-minded, innovative

**Benefits**

**Health Insurance **- At Makro PRO, we care about your health Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

**Provident Fund **- Makro PRO cares about your long-term plan We offer 3% provident fund.

**Year-end bonus **- We include variable and performance bonus for our employees.

**Gym Facilities **- Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body

**Attractive Vacations days **- Enjoy our attractive annual leave. Let’s say the minimum is 18 days

**No overtime **- We work 5 days a week with. We set our own goals and deadlines.

**Cool hardware** - New MacBook. The tool to help you be the best of yourself.

**Free car parking space** - No more stress or extra cost if you drive to work. We offer free parking space for our employees.

**Best Culture**:

- Clear focus.
- Diverse Workplace (Our members are from around the world)
- Thai and Non-Thai are both welcome
- Non-hierarchical and agile environment
- Growth opportunity and career pat



  • กรุงเทพมหานคร, Thailand TikTok Full time

    Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...

  • User Operation

    1 week ago


    กรุงเทพมหานคร, Thailand Zhi Tech Full time

    **I. Job responsibilities** User operation; user referral; social network/private domain operation 1. Help the APP accumulate the first batch of users, complete user retention, screen Seed Users, and help Seed Users grow on the platform 2. Maintain user engagement rate, collect user issues during the use of Zestbuy APP, and summarize them into BRD...

  • UX Research

    2 weeks ago


    กรุงเทพมหานคร, Thailand PRTR Full time

    PRTR’s IT function is looking for an experienced UX Research and UX Designing to join one of the leading insurance businesses in Thailand. You will be responsible for a proven understanding of user experience concept driven. **Responsibilities**: - Managing User Emphasize, User Research, User Testing, Usability Testing, and reports (share with...


  • กรุงเทพมหานคร, Thailand Designit Full time

    **Can you turn strategy into concrete solutions and keep teams and clients engaged in solving challenges?** ***Are you able to understand user needs and able to get valuable insights? Does your heart beat for talking with users? Are you always updated on the lastest techniques? We're looking for a Senior UX Researcher with extensive qualitative research...


  • กรุงเทพมหานคร, Thailand Allianz Technology Full time

    **About the Job** The User Experience Data Analyst is a strategic role focused on enhancing user satisfaction and optimizing the user journey. This position requires developing scalable solutions that provide deep insights into user behaviors and preferences throughout the customer journey. By leveraging multiple data sources, the analyst will create and...

  • Senior UX Researcher

    2 weeks ago


    กรุงเทพมหานคร, Thailand Morphosis Holdings Full time

    **User Experience Researcher (Senior)** Morphosis is a leading design consultancy that specializes in design thinking, UX research, product design, product development, and digital marketing. We are based in the heart of Bangkok, just two minutes from MRT Queen Sirikit. Our mission is to create products that change people's lives and make an impact on the...

  • UX Researcher

    2 weeks ago


    ดอนเมือง, กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Industry**: Hardware, Telecommunication - ** Job Description**: - Role: - Plan and Execute generative and evaluative research to identify insight. - Identifying the key user research questions shape and conduct research - Able to do qualitative, and quantitative research also competitive, and comparative analysis - Produce as is and to be customer...

  • Senior UX Researcher

    2 weeks ago


    กรุงเทพมหานคร, Thailand Wipro Limited Full time

    Overview: Designit is a 30yr old global strategic design firm, part of the Wipro family. From our roots in Denmark, we grew across Scandinavia, driven by the values and principles of Nordic design. As one of the world’s largest strategic design firms, we help our clients across numerous sectors to create products, services, and experiences that improve the...

  • UX/UI Researcher

    6 days ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationThailand - BangkokOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and...

  • UX Research Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Morphosis Holdings Full time

    **UX Research Manager or Head of UX Research, Thai citizens only for this position since most of the research needs to be conducted in Thai language but open to Foreigners if the right person comes along.** **Morphosis** is a leading design consultancy that specializes in design thinking, UX research, product design, product development, and digital...

  • Design Researcher

    5 days ago


    คลองเตย, กรุงเทพมหานคร, Thailand Nitrexo Full time

    **Job Summary**: We’re a leader in the unmanned aerial vehicles and robotics industries. Our design teams are on a mission to build positive impact products with the best user experience to ensure customer satisfaction. As a Junior Design Researcher, you will work closely with our design teams to find new possibilities through the user centric and design...

  • Researcher (Shopee)

    5 days ago


    กรุงเทพมหานคร, Thailand Shopee Full time

    DepartmentMarketing- LevelEntry Level- LocationThailand - BangkokOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional...


  • ประเวศ, กรุงเทพมหานคร, Thailand Gibson Research Consultancy Full time

    We are sourcing for translators in Thailand -native Thai and native English. - **Please only send CVs in English.**: - **Translator/Linguist certificate will be required**: - **Work references will be required** **About us** We are specialists in multi-country studies and have a global reach, through our strategic regulatory, linguistic and research...


  • กรุงเทพมหานคร, Thailand Ascend Group Co., Ltd. Full time

    **Develop customer research from beginning**: proposal, questionnaire, discussion guide, graph/diagram, presentation including competitive analysis. Extract customer insights as well as deep analysis of customer data into actionable engagement projects/campaigns. Present convincing research results and engagement project / campaign for all level staff...


  • กรุงเทพมหานคร, Thailand TikTok Full time

    Responsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...


  • กรุงเทพมหานคร, Thailand Ascend Group Full time

    Develop customer research from beginning: proposal, questionnaire, discussion guide, graph/diagram, presentation including competitive analysis - Extract customer insights as well as deep analysis of customer data into actionable engagement projects/campaigns - Present convincing research results and engagement project / campaign for all level staff...

  • Research Assistant

    2 weeks ago


    กรุงเทพมหานคร, Thailand United Nations Full time

    The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote regional cooperation for inclusive economic and social development in the Asian and Pacific region. ESCAP’s role as a regional development arm of the United Nations Secretariat is to support its membership, through its analytical, normative and...


  • กรุงเทพมหานคร, Thailand KANTAR Full time

    We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details SENIOR RESEARCH MANAGER - INSIGHTS Bangkok, Thailand The primary responsibility is to manage accounts on a day to day basis and effectively contribute to...

  • Research Assistant

    2 days ago


    กรุงเทพมหานคร, Thailand United Nations (UN) Full time

    Assists in identifying and monitoring substantive aspect of the work of the Division. Selects and evaluates a variety of documents, summarize pertinent material, collects and analyses data and prepares background materials for assessment papers, studies, briefs and reports. Systematically follows through and retrieves, highlights and compiles information...

  • Cx Research Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Ascend Group Full time

    The Customer Experience product team leads customer-focused initiatives for TrueMoney’s mobile e-wallet and engages with other product managers to represent the interests of our customers during product development with a proven track record of delivering exceptional customer experiences and building positive relationships with product and design...