Assistant Training Manager
2 weeks ago
You develop your team members in terms of their individual's improvement.
You are responsible for overall Training performance and development.
You are accountable for all the results of your team.
You support your team and other teams on their training needs.
You make an impact by managing the best outcomes from all the training classes, exploring gaps in training and operation so the team can conduct training that can help operation teams improve their performance and development.
The Must-Haves You have Heart, Hunger, Honour and Humility.
You have experience with the managing Training team.
You are an experienced on conducting training and working with multiple stakeholders.
You can learn quickly and adapt to a fast-paced environment.
You showcase strong leadership and a can-do attitude.
You are knowledgeable of training techniques, computer proficiency, and presentation skills.
You have a strong working knowledge of the overall Contact Center.
You must be able to communicate in Thai and English effectively in both written and speaking.
The Nice-to-Haves You have experience with training in Contact Center environment is desired.
You are experienced in the fast-growing and dynamic team would be an advantage.
You can work well under pressure.
Our Commitment We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.
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