General Manager

4 days ago

ภเกต, Thailand NH Hotels Full time

Company Description

NH Hotels is an upscale & midscale brand that stands out for its quality of service and facilities, both for business and leisure travellers. NH Hotels offers trustworthy experiences based on three main pillars: value for money, the best location to connect with the city, and service with a human touch. We believe that our guests' experience is of upmost importance, and that's why we choose to incorporate the latest innovations and take care of the smallest details making every day easier and more flexible, while catering to all lifestyles. NH hotels' remarkable products and services meet the expectations of the guest looking for functional urban hotels with a natural and fresh style and friendly service that makes the experience both surprising and enjoyable.

**Job Description**:
To serve the needs of the business, our guests and our colleagues by leading the achievement of the financial, strategic, and operational goals and targets of the hotels. We are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

Within this, the key responsibilities for this position are:

- To lead and manage the development of the hotel strategy.
- To set the annual budget and then deliver the Revenue and GOP targets of the property.
- To effectively lead and manage all day-to-day operational activities of the hotel, through the Resident Manager and the operational department heads.
- To effectively manage the owner relationship on behalf of the company.
- To successfully position the hotel from a Sales and property Marketing perspective.
- To ensure that accurate forecasting and Revenue Management activities are taking place.
- To ensure that the operational and service skills of the employees of the hotel are being constantly improved

**Qualifications**:

- Bachelor's Degree in any related field.
- Minimum of 5 years experience as a General Manager in the hospitality industry.
- Strong communication skills, above average fluency in the English language is essential.
- Excellent management skills and Strong analytical skills are a must.
- Prior experience with multiple stakeholder relationship management is essential.
- High ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.

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