Key Account Manager

7 days ago

คลองเตย กรงเทพมหานคร, Thailand Crea Full time

**POSITION**:Key Account Manager - TikTok (Social Commerce)

**DEPARTMENT**:Commercial

**REPORT TO**:TikTok lead

The successful Key Account Manager will be a part of CREA Commercial team, making an impact on the Brand’s success. This multi-tasking role will require a strong self-starter mindset as you will be responsible to operate the backend in the responsible brands and ensuring the brand’s success is equal to your success.

In this role, you will explore the world of e-commerce business operations & strategies from the very beginning of the process till you see the success and how to overcome the challenges of your responsible brands.

**RESPONSIBILITIES**:

- Growing your brand portfolio through joint business planning by:_
- Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets
- Advising your brands on go to market strategy for new product ranges
- Planning promotional campaigns and coordinating execution with platform PIC
- Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline
- Managing daily engagement with your large brand accounts by:_
- Managing price competitiveness, assortment, and stock availability
- Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfilment services, marketing, finance etc.)
- Conducting regular analysis on sales, traffic, conversion, and customer funnel. Deriving and sharing insight to guide promotional and marketing input
- Day to day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform
- Discussions and execution with platform on campaigns and well as visibility management and submissions

**QUALIFICATION**:

- At least 2-3 years of experience, preferably in either social commerce platform such as **TikTok, Facebook, LINE or Online business**:

- Bachelor’s Degree in Economics, Engineering and Business Administration is preferred
- Experience with e-commerce or to FMCG/Fashion/Beauty/Skincare background will be considered a plus.
- Strong passion to initiate new ideas, implement new processes with strong passion to Start Up environment
- Willing to get hands dirty as individual contributor & team player
- Ability to meet deadlines and good brand negotiation and management skills to seek for most right solutions to clients
- Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills
- Strong analytical skills
- Great English communication skills (both oral and written) are a must
- Mastery of MS Office (especially Excel and PowerPoint) is a must

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