Executive Owner Referral Tha

1 week ago

ภเกต, Thailand Marriott Vacations Worldwide Full time

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Build a relationship with an existing member to ask for referral names to extend the referral offer. Encourage referrals or guests to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
CANDIDATE PROFILE
Preferred Education and Experience
High school diploma/G.E.D. equivalent
No related work experience is required
No supervisory experience is required
Required Qualifications
Proficiency in reading and writing English (additional language required for certain positions)
Good personality
Strong communication skills especially speaking
Positive interpersonal skills.
Able to work in a deadline and target.
Strong hospitality skills.

JOB SPECIFIC TASKS
Policies and Procedures
Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of guests and coworkers.
Follow company and department policies and procedures.
Ensure personal appearance is clean, hygienic, professional and in compliance with company policies and procedures.
Guest Relations
Contact, greet and welcome all arriving/returning owners, prospective owners and leads promptly and professionally with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
Thank guests with genuine appreciation and provide a fond farewell.
Address guests' service needs in a professional, positive, and timely manner.
Communication
Speak to guests and co-workers using clear, appropriate and professional language.
Talk with and listen to other employees to effectively exchange information.
Working with Others
Support all co-workers and treat them with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Assist in creating a pleasant team work environment and maintain a productive and positive team spirit.
Quality Assurance/Quality Improvement
Comply with quality assurance expectations and standards.
Demonstrate total understanding of the Maikhao Beach Club culture as well as those standards of conduct and operation that exist with Marriott Vacation Club International (MVCI). Uphold MVCI’s highest standards of integrity and guest service.
Sales
Promote awareness of brand image internally and externally.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.

**Other**:
Perform all tasks in a timely manner ensuring all deadlines are met.
Perform other reasonable duty or function that may be assigned by management.
Be proactive and have a flexible approach to work, meeting the needs of the team and the business at all times.
Maintain an attitude and commitment to provide excellent service to all customers and associates.
Respond sensitively to the needs and feeling of others, regardless of status of position; accept interpersonal differences and maintain a constructive rapport with all associates and customers.
Maintain computer systems knowledge (Goldmine, Timeshareware, Outlook, Word and Excel).
Maintain current comput

  • Sales Executive

    4 hours ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual...

  • Sales Executive

    1 week ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual...

  • Sales Executive

    3 weeks ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and...

  • Vacation Planner

    3 weeks ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Build a relationship with an existing member to ask for referral names to extend the...

  • Owner Enhancement Executive

    3 days ago

    ภูเก็ต, Thailand Anantara Vacation Club Full time

    **Company Description** A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. Throughout your interactions with Club Points Owners, colleagues,...

  • Customer Services Supervisor

    4 weeks ago

    ภูเก็ต, Thailand Anantara Vacation Club Full time

    Company Description A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. **Job Description**: **Key Summary of the Position**: The success of...

  • Customer Services Supervisor

    4 weeks ago

    ภูเก็ต, Thailand Anantara Vacation Club Full time

    **Company Description** A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. The success of AVC rests upon the quality and integrity of our...

  • Vacation Planner

    3 weeks ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Build a relationship with an existing member to ask for referral names to extend the...

  • Greeter (Chinese Speaking)

    3 weeks ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    **CANDIDATE PROFILE** **JOB SPECIFIC TASKS** **Guest Relations** - Contact, greet and welcome all arriving/returning owners, prospective owners and leads promptly and professionally with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Actively listen and respond positively to guest questions, concerns, and...

  • Greeter

    4 days ago

    ภูเก็ต, Thailand Marriott Vacations Worldwide Full time

    **CANDIDATE PROFILE** **Preferred Education and Experience** - High school diploma/G.E.D. equivalent - No related work experience is required - No supervisory experience is required **JOB SPECIFIC TASKS** **Guest Relations** - Contact, greet and welcome all arriving/returning owners, prospective owners and leads promptly and professionally with a smile,...

  • Sales Manager- Mice and Events

    5 days ago

    ภูเก็ต, Thailand Island Escape Full time

    We are currently seeking a dynamic and experienced Sales Manager to join our team as a Sales Manager for MICE and Events at our renowned hotel. In this role, you will be responsible for driving sales and revenue growth in the MICE and Events segment, creating and nurturing strong relationships with clients, and ensuring the successful execution of events and...

  • Sales Executive Property

    3 weeks ago

    เมืองภูเก็ต, ภูเก็ต, Thailand บริษัท บีทีซี สเปซ จำกัด Full time

    แชร์ เก็บงาน พิมพ์งาน ร้องเรียน สมัครงาน Sales Executive Property รับสมัครด่วน สถานที่ปฏิบัติงาน : ภูเก็ต(เมืองภูเก็ต) สาขาอาชีพหลัก : ขาย...

  • Senior Manager of Virtual

    4 weeks ago

    ภูเก็ต, Thailand Anantara Vacation Club Full time

    公司簡介 A unique ownership product offering the opportunity for five-star holidays in choice destinations. The vacation lifestyle is yours to explore with Anantara and affiliated destinations, from one exotic locale to the next, for your family today and generations to come. 職缺說明 **Key Responsibilities**: Take responsibility for the...

  • Secretary to General Manager

    3 weeks ago

    ภูเก็ต, Thailand Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Secretary to General Manager

    3 weeks ago

    ภูเก็ต, Thailand Hilton Full time

    Secretary to General Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels...

  • Assistant Manager of People

    4 days ago

    ภูเก็ต, Thailand NH Hotels Full time

    **Company Description** Minor Hotels**is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties,...

  • Cluster Revenue Manager

    3 weeks ago

    ภูเก็ต, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**25024203 **Job Category**Revenue Management **Location**Four Points by Sheraton Phuket Patong Beach Resort, 198/8-9 Thawewong Road, Patong Beach, Phuket, Thailand, 83150 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Maintains the transient rooms inventory for the hotel(s)...

  • E-commerce Manager

    4 weeks ago

    ภูเก็ต, Thailand NH Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties,...

  • Sales & Events Manager

    4 hours ago

    ภูเก็ต, Thailand NH Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor...