Account Manager

3 months ago


กรงเทพมหานคร, Thailand Media.Monks Full time

**The Opportunity**

We are looking for an **Account** **Manager** to offer domain expertise and client support for our **SEA** data team**. As an Account Manager you will own relationships with stakeholders and various client-side departments to oversee design, development, and utilisation of data for various digital platforms such as Google Analytics or Adobe Analytics. You will be responsible for ensuring clients see value from their investments in data and analytics, and coordinating implementation across a range of resources to successfully deliver analytics initiatives.

We provide comprehensive training and ongoing development for this role.

**Responsibilities include**:

- Client facing responsibilities_
- Project manage the implementation of clients' analytics initiatives, and manage day to day relationship and delivery
- Coordinate a a delivery team of Solution Engineers, Data Scientists, Analysts and Platform Specialists to deliver complex solutions for clients
- Create actionable insights through data and help your clients improve their marketing initiatives
- Establish standard process for client's digital properties to set up, maintain and track data for reach, engagement, performance and other behavior metrics
- Define and deliver a roadmap of high-value data initiatives and use cases to the client, and ensures the client sees positive ROI from their investment in data
- Become a trusted advisor to senior stakeholders (Eg. Head of Marketing or Head of Customer Analytics and above)
- Presenting insights and findings from data to senior stakeholders, and driving actions from data
- Business and commercial responsibilities_
- Drive towards higher effective rate between client value and costs; build efficiencies into repeatable processes and scale globally
- Work with the Product team to translate business requirements into new products;
- Work with Sales team to translate products into outbound opportunities; work with Account Management team to R&D and Commercialise products

**What you bring to it**:

- Skills and Experience_
- 3+ years of experience in the relevant field is a must (1+ years proven experience in a client facing role is a must have as well)
- Knowledge and experience using digital analytics platforms like Google Analytics or Adobe Analytics is desired
- Demonstrated examples of project management methodologies also highly valued
- Excellent analytic, quantitative and problem solving skills with proven ability to deliver actionable insights.
- Experience and familiarity with digital marketing platforms across media buying (e.g. Display & Video 360, Campaign Manager 360, Google Ads, Facebook etc), testing and personalisation (e.g. Optimize 360, Optimizely), marketing automation (e.g. Marketo, Salesforce Marketing Cloud), CRM (e.g. Salesforce), web content (e.g. Adobe Experience Manager, Sitecore), ecommerce (e.g. Shopify, Magento) and UX/CX are all valued.
- Technical Competencies_
- Project management capabilities, and demonstrated experience managing large/complex projects
- Ability to explain technical concepts to non-technical audiences and communicate business value of suggested ideas & plans
- Education_
- Bachelor's degree in Business/Commerce, Computer Science, Management of Information Systems, Math, or Statistics/Economics are preferred.
- Certifications in Google Analytics, Adobe Analytics or Google Cloud are highly valued.

LI-CX1

**About Media.Monks**:
Media.Monks is on a mission to create a new future for this industry. Our vision? Build everything with a belief that changing for good comes from changing who does the work. Yep, that means you. Welcome to the party—one global, cross-cultural collective with a passion for using our skills to create better and a better world. That's how we're able to connect the dots between data, content, digital media, and technology from everywhere we are—a true end-to-end model. Joining the Media.Monks collective means having the opportunity to create award-winning work with some of the most gifted, focused, joyful, talents from all over the world.

At Media.Monks, you'll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all


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