Account Manager
2 months ago
Role Purpose:
We are expanding our offerings for increasing demand of full digital service for brands and Account Manager (AM) is key to maintaining the relationship between the agency and the client. Being at the front-line, AM is the liaison between the client and strategic planner, creative, production, media, social and search teams to ensure the client's needs and goals are being met on every project. The key roles are to liaise closely with their clients throughout campaigns, often on a daily basis. AM will need to support team to manage administrative and campaign work, ensuring that this is all completed on time and on budget.
Job Description:
Job Description
Key accountabilities:
- Managing profit & lost (P&L) for the group
- Team leading - manage team resource capacity and coaching & supporting team
- Creating & managing a portfolio of client accounts and monitoring the ongoing activities related to them.
- Establishing relationships with new clients, maintaining good relationships and nurturing business relationships with existing clients.
- Getting new campaign briefs from client and debrief to team
- Delivering presentations
- Developing action plan as a blueprint for involved parties
- Identifying accounts whose revenue and reach out to these accounts to ensure they are retained.
- Acknowledge problem solving solution with team
- Managing administrative works for each campaign including budget and call report among others
- Managing 3rd parties such s outsourced team & freelancers
- Response to requests
- Attending WIP meeting with clients and internal team
- Keep tracks for the progress and report to Group Account Director
- Team performance reporting to management
**Location**:
Bangkok
Brand:
Dentsu Creative
Time Type:
Full time
Contract Type:
Permanent
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