Associate Billing Operations Analyst

6 months ago

กรงเทพมหานคร, Thailand NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The primary responsibility of the Associate Billing Operations Analyst is to assist with analysing the accuracy of data related to the billing process. The Associate Billing Operations Analyst supports the optimisation, implementation and reporting on all billing activities. This is done by auditing data sets extracted from the billing system and review the information for accuracy.

**Working at NTT**

**Key Roles and Responsibilities**:

- Supports the implementation billing operations to maximise effectiveness and accuracy
- Assists with auditing the integrity and accuracy of data entered into the system
- Receives details instructions to monitor operation of the billing system
- Contribute to the design of solutions to billing issues
- Work with the system design team to implement new features
- Assists with reconciling financial information, files and records to ensure the availability and accuracy of the information
- Supports the implementation of written policies and procedures that govern billing operations
- Receives detailed instructions to drive the implementation of new billing systems and/or integration of changes to existing billing system
- Supports the preparation of financial and statistical reports
- Validate billing transactions on the billing system
- Investigate and analyse any collection matters raised by management
- Supply monthly billing packs for relevant managers
- Process new billing files and failed billing files
- Provie technical support to billing department and operate all billing systems
- Assists with coordinating various internal groups and resolve all current issues and documents all billing system enhancement requests
- Work with management to ensure that billing accuracy objectives are achieved
- Monitor and correct data incongruences that could directly impact the quality and billing operations processes
- Ensure that system wide reconciliations and assurance checks are carried out accurately and timeously
- Receives detailed instructions to perform a variety of analytical functions including the review and management of large data sets to ensure billing accuracy and compliance with internal controls
- Assist with continuous process improvement projects related to billing controls, quality and efficiency, and automation opportunities
- Ensure all operational reconciliation and audit control processes are complete, managing any errors through to resolution

**Knowledge, Skills and Attributes**:

- Financial acumen
- Process orientated with an understanding of both financial and operational controls
- Ability to manipulate large amounts of data and compile detailed reports
- Analytical skills
- Knowledge of accounting principles
- Planning and organisation skills
- Ability to work under pressure
- Ability to meet deadlines
- Ability to prioritise workload in a fast-paced environment
- Verbal and written communication skills
- Proven time management skills
- Ability to multitask and work independently
- Ability to produce a high quality of work
- Demonstrate high ethics and adherence to company values
- Ability to prioritise and manage expectations
- Ability to interpret complex processes, policies and financial and legal documents
- Specialist at gathering, analysing and evaluating facts
- Ability to establish rapport and maintain effective working relationships with internal and external stakeholders
- Proactive in approach and meticulous attention to detail
- Knowledge of billing and financial concepts
- Ability to utilise key systems and tools related to billing operations
- Knowledge of datamining, management and analysis techniques

**Academic Qualifications and Certifications**:

- Bachelor's degree or equivalent in Finance or Accounting or related

**Required Experience**:

- Basic experience as a Billing Systems Analyst, Billing Operations Practitioner or Specialist
- Basic experience working with internal and external stakeholders
- Basic experience auditing processes, financial information and systems
- Basic experience working with the MS Office Suite, including MS Excel and MS Word
- Basic experience with tools such as SQL

**Skills Summary**

Billing, Billing Assurance, Billing Process, Billing Systems, Client Invoicing, Data Analysis, Payments, Processing

**What will make you a good f

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