Account Manager/client Management

3 days ago

กรงเทพมหานคร, Thailand Sertis Full time

**Who is Sertis?**

Sertis is a leading Data and AI company based in the heart of Bangkok.

We provide both off-the-shelf and customized solutions for our clients ranging from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients, across different industries such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare, to understand their business needs and deliver bespoke solutions using cutting-edge technologies that are just right for them.

**Our aim is to be one of the leading Data and AI companies globally**, where a diverse mix of talent want to come, stay and do their best work. We pride ourselves on bringing not only the best, but also nice, talent from around the World. We recognise that our company runs on our people's hard work and dedication while maintaining a culture that encourages learning, growth opportunity, innovative contribution, and a sense of ownership.

**Overview of the job**

**Our Account Manager **will be responsible for Market Validation due diligence, designing and implementing Go-To-Market strategies, Pipeline Management, and Commercialization of Sertis innovations and solutions. Our proposed solutions may range across many data domains, such as cloud migrations, data lake & warehouse development, business intelligence/insights, and advanced analytics & AI. You will also work in collaboration with Sertis' teams, to ensure great communication and client success.

**In this role, you will get to**:

- Advising clients on how technology like data analytics or machine learning/ AI can help boost their business
- Gaining a deep understanding of our technology and product positioning and organization vision
- Building and nurturing enduring client and partner relationships
- Gathering preliminary requirements in the presales stage, basic stakeholder analysis, and understanding commercial opportunity potential
- Participating in POC or MVP implementation by guiding feature prioritization
- Supporting Account Management and Solution Delivery teams regarding solutioning or proposal preparation
- Participating in pre-sales with clients to find requirements and recommend best practice solutions based on client needs
- Providing guidance to junior staff for tactics and strategies during project presales stage
- Collaborating with clients and development team to define and implement innovative solutions after the project is signed off
- Ensuring customer satisfaction throughout project implementation
- Performing various types of project pricing schemes to meet client's budgetary requirements

**You'll be successful if you have**:

- Bachelor's or Master's Degree in business, marketing, computer science, or related fields
- **5+ years of work experience in consulting, technology, or relevant domains, working in software/data, big data/AI technology project presales**:

- Understanding business and context-related problems to identify and present solutions
- Ability to **handle presale discussions in a client-facing environment**; comfortable engaging with diverse stakeholders, from executives to working-team
- High-level **understanding of cloud deployment** models
- Ability to take a leadership role when necessary, present to executives at a business level, convey customer requirements into concept designs, and map business requirements to system/technical design
- Advanced proficiency with the entire Microsoft Office Suite and G Suite, with an emphasis on word processing, spreadsheet, and presentation programs
- Basic knowledge of data systems and structure
- Experience in software/data project presales is preferred
- Experience in coaching junior members is preferred

**What are some benefits working at Sertis?**:

- Hybrid working environment, up early or slow starter in the morning? We have flexible office hours
- Mentorship programs for every level; from executive-level coaching to fresh grad
- Learning support
- to help you build your skillset and grow your career
- Get to work and learn from the best in the industry, and share your ideas with like-minded individuals
- We cultivate intelligence and learning so that our experts can become community leaders in their respective fields in the tech industry
- Amazing colleagues to enjoy company social outings, parties, and events
- Result-oriented workplace; We provide direction, not orders, and give you the autonomy to deliver your best work
- We work at the frontier of innovation in the AI industry
- Work on meaningful solutions that solve and improve real-life problems and challenges
- We run like a startup, and embrace the adventure; we focus on getting things done, while still having a down-to-earth and informal culture

**This is your chance to build your career in a growing data-driven and AI industry.**

**APPLY NOW

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