Security Architect
5 months ago
Responsible for use case identification and value realization for SECURITY Growth Offerings.
Architects and co-creates MVP alongside customer practitioners.
Drives increased usage and adoption for SECURITY Growth Offerings.
Guides customer IT executives through the changes needed to unlock the full value of hybrid cloud.
Demonstrates value of Growth Offerings to the customer and identifies additional opportunities for adoption.
Activates early renewal conversations, drives upsell and works with renewal team to ensure execution of the renewal process.
Required Technical and Professional Expertise Exude deep understanding of customers and value, customer business and technology needs; becomes the face of IBM to the customer.
Co-defines customer roadmap for implementation and value realization alongside customer.
Possess Technical knowledge to drive adoption. Serves as a trusted expert for customers cloud migration and deployment of IBM Security Growth Offerings.
Conduct workshops with customer to align IT architecture, integration & migration requirements.
Execute customer success plan to drive adoption post-deployment.
Build and execute retention and expansion plays.
Preferred Technical and Professional Expertise Technical understanding and hands-on experience with Containers or equivalent, Value Prop, Use Cases, Competitive Differentiation.
Experience with enterprise software implementations/operation/presale in 1 or 2 of this Security areas: Extended detection and response (IBM Qradar SIEM, SOAR, NDR).
Data Security (IBM Guardium).
Identity and Access Management.
Ability to show customers how to "use" the offerings to get to first productive use and proactive expansion.
Analytical mindset and problem-solving skills.
Strong interpersonal relationship building and executive communications skills.
1-2 years of experience in Customer Success, Professional Services and/or Services Industries, Technical Sales (e.g., technology or management, consulting).
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?.
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