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Investigator

4 weeks ago

กรงเทพมหานคร, Thailand FWD Insurance Full time

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit

Job Purpose

Serve as a focal point between CIS and 1st Line / related partners / Group office and conduct comprehensive investigations of alleged internal fraud and unethical business practices as well as provide an advisory to other functional team and provide information and findings to the Fraud Resolution Committee on a regular basis.

Key Responsibilities
- Conduct professional investigative interviews and investigation on material fraud incident where required.
- Liaison with relevant departments/units for fraud resolution, customer recovery, disciplinary action, financial damage recovery, and legal action
- Conduct irregular pattern study, trend and data analysis to proactive respond and prevent fraud possibilities
- Execution of proactive intelligence tool for fraud early detection that support, complement, and leverage fraud risk prevention, detection, and mitigation programs.
- Adhoc assignments as necessary