Restaurant General Manager

3 months ago

กรงเทพมหานคร, Thailand Marriott International, Inc Full time

**Job Number** 24172943
**Job Category** Food and Beverage & Culinary
**Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management

**JOB SUMMARY**

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

**CORE WORK ACTIVITIES**

**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and review

  • General Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Elite Search Full time

    We are looking for a highly motivated, outgoing, and marketing oriented **General Manager** for a Michelin star fine dining venue in Bangkok. Michelin star restaurant work experience is essential as well as proven performance in similar positions for consideration by our client. The General Manager will also be responsible for developing and implementing...

  • Specialty Restaurant

    2 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Specialty Restaurant & Bar - General Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship...

  • Restaurant General Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24089546 **Job Category** Food and Beverage & Culinary **Location** Empire Tower Restaurants, 1 Empire Tower G 56,57,58th floor, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Restaurant General Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24081329 **Job Category** Food and Beverage & Culinary **Location** Bangkok Marriott Marquis Queen’s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Restaurant Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Restaurant Manager - Flow A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member...

  • Restaurant Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    Restaurant Manager - OXBO A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member...

  • Restaurant Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Hilton Full time

    A Restaurant Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. **What will I be doing?** As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant...

  • Accounting Analyst

    6 months ago

    กรุงเทพมหานคร, Thailand General Motors Full time

    **Job Description**: - Perform General Ledger functions; assure accuracy, timeliness, and conformity with professional accounting standards and best practices in accordance with generally accepted accounting principles (GAAP) - Identify, interpret and analyze potential accounting risks and issues - Research and analyze accounting transactions and...

  • Restaurant Manager

    2 months ago

    กรุงเทพมหานคร, Thailand Pizzeria Mazzie Full time

    Restaurant Manager: award winning Pizzeria in the Ekkamai neighborhood of Bangkok. Pizzeria Mazzie is looking for an experienced restaurant manager to lead the FOH and operations at a popular 58 seat restaurant. We are looking for a professional and mature individual with hospitality and customer service as their focus, along with an operations role working...

  • General Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Elite Search Full time

    We are looking for a sophisticated, outgoing, and marketing oriented General Manager for a Michelin star fine dining venue in Bangkok. The restaurant is consistently rated as one of the best in the country, having been awarded accolades for its high standards over the years. **Michelin star restaurant work experience is essential as well as proven...

  • Benihana General Manager

    7 months ago

    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    As Benihana General Manager you will lead the operations of a Benihana outlets in Thailand. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop & execute the marketing plan, auditing, oversee regular preventative maintenance,...

  • Restaurant Manager

    3 days ago

    สาทร, กรุงเทพมหานคร, Thailand บริษัท ไฮแอคทีฟคอนซัลแตนท์ จำกัด Full time

    Restaurant Manager (มีความรู้เรื่องไวน์ เป็นอย่างดี) รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตสาทร) สาขาอาชีพหลัก :...

  • Restaurant Manager

    3 days ago

    ดุสิต, กรุงเทพมหานคร, Thailand บริษัท บัดดี้ กรุ๊ป จำกัด Full time

    Restaurant Manager รับสมัครด่วน สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตดุสิต,เขตบางกอกใหญ่,เขตป้อมปราบศัตรูพ่าย,เขตพระนคร) สาขาอาชีพหลัก :...

  • Benihana General Manager

    7 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Restaurant Manager สาขา

    6 months ago

    กรุงเทพมหานคร, Thailand Wine Connection Co., Ltd. Full time

    Restaurant Manager สาขา ห้างมาร์เก็ตเพลส กรุงเทพกรีฑา **จังหวัด** กรุงเทพมหานคร (เขตบางกะปิ) **อัตราค่าจ้าง** ตามตกลง **รูปแบบงาน** งานประจำ (Full...

  • Restaurant Manager

    3 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24159933 **Job Category** Food and Beverage & Culinary **Location** Courtyard Bangkok, 155/1 Soi Mahadlekluang 1, Ratchadamri Road, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars and Room...

  • Restaurant Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Job Number** 24033815 **Job Category** Food and Beverage & Culinary **Location** Bangkok Marriott Hotel The Surawongse, 262 Surawong Road, Si Phraya, Bangkok, Bangkok, Thailand VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Areas of responsibility include Restaurants/Bars...

  • General Manager

    6 months ago

    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Assistant Restaurant Manager

    7 months ago

    วัฒนา, กรุงเทพมหานคร, Thailand Wine Connection Co.,Ltd. Full time

    **Assistant Restaurant Manager ประจำสาขาโซนสุขุมวิท**: **รายละเอียดงาน**: Assist Restaurant Manager as detail below; Role, Function and Responsibilities; 1)Must have knowledge of food & beverage products. 2)Ability to manage a restaurants and bars 3)Ability to manage restaurant...

  • Cluster General Manager-bangkok Marriott Hotel

    2 months ago

    กรุงเทพมหานคร, Thailand Marriott International, Inc Full time

    **Additional Information** **Job Number**24165403 **Job Category**Property Leadership **Location**Bangkok Marriott Hotel Sukhumvit, 2 Sukhumvit Soi 57, Bangkok, Bangkok, Thailand, 10110 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **HOTEL DESCRIPTION** Bangkok Marriott Hotel Sukhumvit offers 295 rooms stylishly furnished with...