Payments Support Analyst
2 months ago
**Job Title** : Payments Support Analyst (Digital Banking Payments)
**Position type** : Full time
**Place of work** : Bangkok, Sathorn district
**Department/Function** : E-banking Department
**Reporting to Title** : Product Owner - Payments and Partners
**Mission**:
**Key Responsibilities**:
- Handle support for the payment systems: QR code, cross border, instant payment, top-up, bill payment, digital wallets
- Investigate and debug on issues and incidents escalated by the banks of the group.
- Find root cause and plan resolution in relation with vendors and other team members.
- Test the bug fixes and carry their resolution until delivery in production.
- Keep the test cases updated and assist the customers with user acceptance testing.
- Communicate with the customers, following up on opened issues, and prepare status reports.
- Write user guides and organize training for the banks.
- Analyze customer change requests and create technical specification from business functional requirements.
**Required Education & Experience**:
- University degree in IT.
- Minimum 2 years in a similar IT position.
- Good level in English (writing and speaking).
- Willing to work in an international environment.
**Required competencies**:
- Good communication, good interpersonal and customer-service skills.
- Technical and functional experience in digital payments domain.
- Strong analytical mindset and problem-solving skills.
- Strong technical appetency, being able to speak with the development team and investigate deeply in the systems (database queries, technical logs review, understanding of API concepts).
- Good writing skills to translate users’ business requests into technical concepts.
- Advanced knowledge of Splunk is a plus.
-
Customer Support Representative
6 months ago
Thailand MESH Payments Full timeAt Mesh, we lead the way in revolutionizing Travel & Expense management for global enterprises. Our innovative solutions are streamlining travel and expense processes for thousands of companies, continuously expanding our reach and impact. As we push the boundaries in the T&E sector, we seek proactive innovators, strategists, and visionary thinkers eager to...
-
Project Manager
2 months ago
Thailand Bred-IT Full time**Job Title** : Project manager - Payments Flows (Internet/Mobile Banking) **Position type** : Full time **Place of work** : Bangkok, Sathorn district **Department/Function** : Digital Banking **Reporting to Title** : Product Owner **Mission**: This product is responsible for managing our Internal and cross-border payments to accounts (International and...
-
Payment Bd Manager
2 months ago
Thailand Elite Advance Service Sdn Bhd Full time**Responsibilities**: 1. Develop Payment Partnerships: - Identify and establish partnerships with local and international payment service providers to facilitate seamless transactions for our users. - Negotiate terms and manage relationships with payment partners to ensure competitive rates and reliable service. 2. Resource Management: - Utilize local...
-
Supply Chain Analyst
5 months ago
Thailand Lumentum Operations LLC Full timeIt's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Supply Chain Analyst role is responsible for Procurement events, identify strategy,...
-
Quality & Support Analyst
6 months ago
Thailand Monday Brews Full time**Job Title**:Quality & Support Analyst **Responsibilities**: - Screen user-generated content to protect end users from any violation on the platform - Check the contents accuracy and its standards set regarding the guideline - Ensure all contents are well-reviewed and follow pre-decided structure for proper posting - Analyzing and addressing audit case...
-
Team Leader Repair/manual Hv Payment
2 months ago
Thailand HSBC Full time-Job description **Principal responsibilities** - To process High Value Payments activities and cross support for all Payment Operations while complying with local regulations and group policy and guidance - Resolve daily operational issues encountered and liaise with management/RM/Customer Services - Maintain HSBC internal control standards and effective...
-
Project Analyst
5 months ago
Thailand UN Capital Development Fund (HQ) Full time**Description**: **Background** **Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a...
-
Information Technology System Analyst
5 months ago
Thailand NodeFlair Full time**Job Summary**: **Job Type** **Seniority** **Years of Experience** Information not provided **Tech Stacks** Microsoft SAP Azure SQL Retail IT technical analyst will integrate our Retail IT department, situated in a multicultural, international environment, at the crossroads between our numerous brands, our affiliates around the planet as well as our...
-
Sales & Delivery Analyst, Business Analytics
5 months ago
Thailand Tesla Full timeWhat to Expect The Business Analytics team mission is to enable a data driven business and generate knowledge from our data. The team is responsible for providing data and insights on our business performance and associated processes, as well as customers’ insights and products’ insights. The team directly support business leaders from our retails...
-
Business Analyst
5 months ago
Thailand SolveCube Full time**SolveCube** is an intelligent marketplace platform for CXOs and CXO-2 Level experts. **SolveCube** is working with global consulting firms, PE/VC firms, startups, mid and large enterprises across APAC and GCC to fulfill their talent needs for short-term, part-time, interim, permanent and turnkey assignments. **JD Business Analysts (Financial Services)...
-
Operations Analyst
5 months ago
Thailand United Nations Development Programme (Asia-Pacific Regional Centre) Full time**Description**: **Background** **Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a...
-
System Analyst
1 month ago
Thailand Musoni System Full time**About you**: Does this sound like you? - You have at least 3 years of work experience in System Engineer, Data Analyst or Level 2/3 support roles - You have completed a Bachelor Degree in IT studies or Computer Science - You have multi-tasking abilities - You have excellent time management and organizational skills - You have B2 or above skill level in...
-
Analyst Contractor, Southeast Asia Healthcare
1 month ago
Thailand FiscalNote Full time**About the Position** The Analyst Contractor, Southeast Asia Healthcare (Thailand Focus) will report to our Managing Director for Global Healthcare and will be part of the overall APAC healthcare team. The analyst will support provide materials for several topics relating to Southeast Asia healthcare systems (principally Thailand). The Analyst will have...
-
IT Analyst Data Center
2 weeks ago
Thailand Continental Full timeYour tasks IT Analyst Data Center is responsible for the maintenance and technical support of the Continental IT Data Center Infrastructure, Server and Storage, Virtualization environment, Backups/Recovery system, Data Center Network and Security for the plant and market in accordance with Continental Tire Infrastructure standards. - Participate in project...
-
Pricing Analyst-lazmall: Retail
7 months ago
Thailand Lazada Full timeLocation: **Thailand** - Department: Commercial- Location: Thailand- Analysts are expected to provide analytical support and regularly communicate with category teams on pricing aspects: - Monitor category competitiveness against competitor’s platforms - Review competitive landscape to prepare for new product mappings - Track Lazada price Index to avoid...
-
Mining Analyst
2 months ago
Thailand Banpu Public Company Limited Full timePosting Date: 25 Sep 2024- Job Function: Analyst and Planning- Company: Banpu Public Company Limited- Location: Thailand**Job Summary**: Perform a comprehensive analysis of market or industry and able to write a summary report for executive. **Responsibilities**: - Provide analysis on international coal/ mining or other minerals market condition to support...
-
Senior Business Analyst
5 months ago
Thailand EPAM Systems Full timeBecome a part of EPAM as a highly motivated Business Analyst in Thailand, leading a pivotal role in our project for a client in the Oil and Gas industry. As a Business Analyst, you will have the exciting opportunity to collaborate with a multinational team, optimize strategies and use an Agile approach to design future process models. If you're a passionate...
-
Business Intelligence Analyst
5 months ago
Thailand AIRR LABS Full timeReporting to the group head of Data, the BI analyst will support the organization growth by building data driven products. He/she will lead the design, development, and implementation of dashboards and reports, with a focus on automation and actionability. He/she is responsible for ensuring that the dashboards are refreshed in a timely fashion, and make sure...
-
Business Analyst Manager
5 months ago
Thailand DHL Full time**Responsibilities**: **Improvement role** - Perform root cause analysis on overall Transport performance and simulate improvement model considering resource utilization and benefit gains - Highlight key concern/opportunities regarding resource utilization and benefit gains and alert to related parties - Support improvement projects of other parties...
-
Business Analyst Manager
5 months ago
Thailand DHL Supply Chain Full time**Responsibilities** Improvement role** - Perform root cause analysis on overall Transport performance and simulate improvement model considering resource utilization and benefit gains - Highlight key concern/opportunities regarding resource utilization and benefit gains and alert to related parties - Support improvement projects of other parties including...