[spx] Resource Controller Lead
6 days ago
DepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.
- 1. Analyze operational failure and be in charge of optimizing overall last-mile performance, productivity, and costs.- 2. Pinpoint areas that require improvement to increase production and cut costs. Create a model to predict volume- 3. Resources and spending plans for yearly, monthly, and peak periods are needed to support operations and plan operations.- 4. Maintain service level in time. Work closely with the management team to determine and pinpoint the need to get better.- 5. A vital component of the lean cost and labor structures- 6. Work closely with OpX and Operation leaders to ensure we hire/spend within FP&A target- 7. Improve quality of reports and day to day act as gate controller for any ops spendings- 8. Lead resource management for all miles (ongoing effort to consolidate to one team)- 9. Groom the current associates in operation resource management team**Requirements**:
- A bachelor's degree with at least 10 years of job experience.
- Some experience with cost accounting in the logistics
- P&L understanding is preferred.
- Ability to work under pressure and in a dynamic work environment.
- Requires strong verbal and writing communication abilities, attention to detail, and the capacity to examine one's own work for quality.
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[spx] Fraud Investigations
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Risk Management- LevelEntry Level- LocationThailand - BangkokThe Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital ecosystem. The team manages potential...
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[spx] Senior Business Analyst/lead
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Business Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance...
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Sop Development and Training Lead
4 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment- LevelExperienced (Individual Contributor)- LocationThailand - Bangkok- ** Proactively seek out key directional changes in wider SPX policies; directions or cross-functional changes that may have significant impact on CS processes and SOP**: - ** Translate the changes to CS impact and align with key stakeholders on the solutions to achieve good...
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Fp&a / Budget Control (Spx Express)
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment- LevelExperienced (Team Lead)- LocationThailand - Bangkok- A. Financial Planning, Budgeting, and Analysis- Oversee end-to-end budgeting and P&L forecasting process, including managing revenue stream and all cost-related levers relating to operations of SPX Express service - Coordinate with Operations and Operations Excellence stakeholders to...
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Business Analyst Internship
1 week ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment- LevelInternship- LocationThailand - Bangkok- Lead as a business partner in SPX who will work closely with Senior Management in SPX to solve day-to-day business challenges from query data to presentation - Develop insights, strategy, and initiatives for SPX Operations Team to solve problems from supply chain planning and optimization, human...
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Strategic Workforce Planning
2 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
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Commercial Planning Lead
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business...
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Business Analyst
7 months ago
กรุงเทพมหานคร, Thailand Optima Search Recruitment Co. Ltd. Full timeLocation near MRT เพชรบุรี - Salary Maximum is 60,000 Baht. - For Thai people only. Job title : [SPX] Business Analyst Team : Business Intelligence & Planning > Analytics Work location : Rasa II **Job Description**: 1. Lead as a business partner in SPX who will work closely with Senior Management in SPX tosolve day-to-day business...
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Cx Efficiency and Operations Manager
2 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment- LevelExperienced (Team Lead)- LocationThailand - Bangkok- Monitor CX efficiency matrices (E2E resolution time; Backlog; agent productivity; AR) - Work with internal stakeholders within CS and SPX to improve efficiency & quality - Support workforce short / mid-term planning against volume forecasts and key change milestones - Support process...
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Operations Manager
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...
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Customer Service Manager
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
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Business Analyst
2 weeks ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Individual Contributor)- LocationThailand - BangkokThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance...
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(Spx) City Resource Management
2 days ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
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Strategic Workforce Planning Lead
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentBusiness Intelligence and Data Analytics- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring...
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Security Management
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartment Operations- LevelEntry Level- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...
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Middle Mile Operation Lead
7 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...
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Recruitment Coordinator
1 week ago
กรุงเทพมหานคร, Thailand Resource Solutions Full timeAre you ready to take your career to the next level? We are looking for a **Recruitment Coordinator **to join our high-performing team in **Bangkok, Thailand**. In this key role, you will be responsible for managing relationships with key business stakeholders and hiring managers; consulting, collaborating and influencing them to drive Talent Acquisition...
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Direct Recruiter
5 days ago
กรุงเทพมหานคร, Thailand Resource Solutions Full timeDo you want to work with some of the world’s biggest businesses? Partner with them on vital projects? Develop your profile and expertise with a rapidly growing global business that’s recognised for excellence? If so, we are the solution. **Calling all experienced recruitment professionals. Are you ready to take your career to the next level?** Work for...
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Direct Recruiter
7 months ago
กรุงเทพมหานคร, Thailand Resource Solutions Full timeDo you want a career that offers constant development? With a company that’s growing fast all over the globe. Do you want to work with the biggest clients? The coolest technology? The most innovative projects? Do you want global career moves? A smarter work/life balance? Or maybe you just want to be part of a team redefining work so everyone can have a...
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Head of Customer Experience
9 months ago
กรุงเทพมหานคร, Thailand Shopee Full timeDepartmentOperations- LevelExperienced (Team Lead)- LocationThailand - BangkokThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...