Key Account Manager

2 days ago

กรงเทพมหานคร, Thailand PRTR Full time

Our client is a leading pharmaceutical company, they provide a wide range of therapeutics medicines, and healthcare solutions to improve the quality of patient’s life.

**Job Overview**

Maximize sales growth in a specified geographical territory, consistent with Company strategy and objectives. This is achieved by educating and informing physicians and specified target audiences on the value-added benefits of the customer’s products or services versus others in the marketplace.

**Essential Functions**:

- Identifying target customers within a specific geographical territory by maintaining and analyzing customer records. Produce an appropriate territory business plan.
- Conducting sales interviews, carrying out pre-call planning and preparation, and developing a self-analytical approach to identify learning areas from each call.
- Having ownership for managing relationships with identified key accounts and/or customer groups.
- Utilizing pre-call planning and post-call analysis in line with Repetition Calling and Sequential Selling techniques.
- Utilizing effectively the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls
- Creating and using a record system for top target customers and maintaining using the relevant company and or client software.
- Consulting customers, producing market access plans for the successful adoption of new products and services where necessary displacing existing products and services.
- Gaining inclusion and or equivalent and creating adoption by relevant prescribers in a variety of locations (e.g. general practices, hospitals).
- Organizing and holding group events to optimize business that can be generated from them, liaising with business development colleagues as appropriate.
- Keeping the Line Manager informed about competitor activities and other market changes.
- Maintaining an up-to-date sales/technical knowledge of any specialty and disease areas and relevant publications.
- Acting as product champion for at least 1 product.
- Optimizing company profitability by achieving targets related to the volume and frequency of customer contacts as set by the Line Manager.
- Acting as a mentor for recruits and providing occasional support for the team in Line Manager’s absence.
- Contributing to new starter training programs as required by the company or customer.
- Ensuring the reporting of any identified Adverse Events in line with prevailing processes and guidelines.
- Handling projects a professional impression of the Company and acting under the relevant Pharmaceutical Industry’s Code of Practice.
- Performing other duties as assigned.

**Qualifications**:

- Bachelor's Degree in Life Sciences or a related field.
- 5 years of varied experience in a range of customer types and therapy areas.
- Equivalent combination of education, training, and experience.
- Good understanding of the Pharma Market and related procedures.
- Understanding and general knowledge of health service at both national and local levels in terms of structures and procedures.
- Ability to build relationships with key opinion leaders and health representatives in the territory and the specialty segment.
- Demonstrable previous experience with face-to-face presentations to customers.
- Ability to manage own workload with mínimal guidance and to coordinate the work of others.
- Ability to monitor and plan to meet project objectives.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.

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