Nurse Coordinator

7 days ago


กรงเทพมหานคร, Thailand April Asia Pacific Full time

For over 30 years, APRIL International Care has been specialising in international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses. With teams across Asia, Europe, and America, we look after our members wherever they are to make sure they access proper care. We are part of the APRIL Group, a global insurance specialist with 2,300 staff in 16 countries.

To sustain the growth of the company and the expansion of our services, we are currently looking for a **Nurse coordinator.**

You will report to the Medical Director. Your main duties will be to review our health insurance and assistance cases and participate in medical evacuation and repatriation cases.

Your work assignment is organized into day shifts.

For planned treatment or non-emergency cases:

- Evaluate the medical necessity of procedures and/or treatments as well as the length of stay for outpatient and inpatient cases.
- Review all the medical information for completeness.
- Assess and decide on the medical necessity using evidence-based medicine.

For assistance cases:

- Evaluate the medical necessity of procedures and/or treatments as well as the length of stay
- Participate in the medical escort/repatriation mission.
- Provide medical information and travel/medical recommendations to the clients.

For all the cases:

- Proactively engage with providers to obtain information needed to assess a case.
- Help teams to assess the medical expenses when requested.

On a regular basis:

- Provide medical expertise to the operations teams.
- Handle any ad hoc activity.

**Skills and experience**:

- You hold a degree in nursing or medical studies.
- Willing to work in shift rotation including weekend shifts, working 4 days a week (3 days in followed by 3 days off) either from 7.30 am to 7.30 pm or 7.30 pm to 7.30 am
- You Have 5+ years’ experience preferably in insurance or assistance.
- You are confident to challenge a decision and support your arguments.
- You like to work independently, take initiative and find solutions.
- Excellent written and verbal communication in both English and Thai


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