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Technical Operation Section Manager
3 weeks ago
**Responsibilities**:
- Direct IT Infrastructure operations according to executive strategies developed by partnering with corporate executive team and department heads.
- Lead the IT Infrastructure Project Management by using PMP metrology, supervise and control all staff in Technical Operation Section, including coordination to other IT sections.
- Define, measure and meet Key Operational Metrics, to be compiling with Group strategy and policy with alignment ITIL concept.
- Promote simplification, standardization and innovation in partnership with stakeholders.
- Manage IT Security to maximize uptime and protection of data.
- Support the entire enterprise IT including Headquarters, cement factories and remote RMC plants.
- Champion the implementation of LAN / WAN / Server Disaster Recovery procedures to reduce downtime.
- Ensure compliance requirements are met through organizational and procedural measures, including implementing company guidelines, training, monitoring compliance, etc.
- Manage server rooms environment to meet the target uptime time available level and includes server farm/data storage/network equipment/and so on.
- Manage hardware lifecycle and keep updating IT inventory by including Disposal process.
- Manage IT services maintenance and supplier management.
- Always looking for new technology which able to adaptable for real using as tools for IT and Business.
**Experience requirements**:
- Bachelor/Master's degree in IT, computer engineering, computer science or related IT.
- At least 6 years of work experience at the managerial level, as a team leader (technical support team), or a project manager of the IT infrastructure development and maintenance system.
- Proficiency with operating systems and network security protocols.
- Knowledge and ability support of SAP, Cisco VPN, SCCM, and O365 technology in the digital workplace are a must.
- Knowledge of ITIL Foundation.
- Good command in English.
- Good team player and leader.
**Contact Person**:
- Warinniya Nilavongse
- Tel.+66 2121 3525 Ext.3525
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