Spa Regional Manager

3 weeks ago


กรงเทพมหานคร, Thailand Hotelbeds Full time

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
Responsible for successfully developing, implementing and driving the strategy and lead negotiation team to deliver (Special Partnership Agreement) SPA profit targets for APAC.

ACCOUNTABILITIES & RESPONSIBILITIES

Accountability 1

People leadership and development 65%- Performance management of the team and individual and regional targets across key business objectives.- Assist and coach SPA Specialists in dedicated team and support development of frontline teams to develop their individual & strategic market action plans for the year. Support team/colleagues market visits and overall high-level negotiations as required.- Hold regular team meetings to review performance to plans / targets and provide sourcing expertise, knowledge & guidance as required to correct actions and assist with complex issues and provide guidance commercial implications of any ongoing activities.- Share Regional/ Global information, communications with the team to ensure clarity and transparency of purpose at all times.- Provide opportunities for team members to learn and share with each other their wins, losses & market intelligence in order to learn from each other.- Set and manage succession plans for key positions in the team both internally and externally.- Hold regular individual 1-2-1 meetings with team members and provide regular, ongoing feedback, coaching and support to guide and assist with the achievement of their plans & targets.- Optimise budget and deployment to maximise profitable returns from the region.- Provide support with individual's personal development needs to assist them to grow their skills, abilities, and competencies.

Accountability 2

Strategic Business Development 20%- Partner closely with Regional Director and Head office SPA team to strategic plan and execute initiative to grow SPA performance.- Developing a clear plan to drive and effectively implement new strategic partnership programs across all key destinations, demanded products and growth opportunities.- Launch new HBX products in market and support teams to develop ecosystem value proposition specifically FFE and joint Roiback SPA partnerships.- Champion the use of the available tools (Mitra, Maxi-rooms, Tableau, Salesforce (SRM), Accelerate) to assist in thinking and acting strategically to drive commercial outcomes.- Ensure training and support is provided on all soft skills and available business intelligence tools to wider teams.- Align the work of the team with the work of the local sales teams in line with company integration plans.- Successfully lead the unification and integrations plans for HBX Group during the coming 12 months.

Accountability 3

Account Management 15%- Participate and attend industry events; key hotelier events & meetings that require Area leadership representation to raise the status of the HBX brand in the region.- Manage key chain stake holder relationships with top 20% of hotels driving 85% of our business.- Hold quarterly supplier market workshops promoting our business and driving supplier engagement across the destination.- Develop deep internal stakeholder relationship to effectively leverage support of broader organization.

Skills- Proven ability to lead and mentor a team towards successful outcomes- 5 years or more in a senior sourcing role within APAC- Exceptional ability to lead and succeed in high level negotiations- Experienced leader with proven ability to deliver results in a fast-paced environment- Proven ability to build high performing, high achieving teams- Proven ability to build strong internal and external relationships with individuals and partners using an open and consultative approach- Highly developed communication (both verbal and written) and presentation skills- Ability to demonstrate & teach others a partnership approach to negotiation and sales- IT proficiency including good working knowledge of Microsoft Office (with particular focus on manipulating data via Excel pivot) and Internet technologies- Solid experi


  • Spa Regional Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Hotelbeds (Thailand) Ltd. Full time

    Performance management of the team and individual and regional targets across key business objectives. Assist and coach SPA Specialists in dedicated team and support development of frontline teams to develop their individual & strategic market action plans for the year. Support team/colleagues market visits and overall high-level negotiations as...

  • Spa Manager

    3 days ago


    กรุงเทพมหานคร, Thailand Anantara Siam Bangkok Hotel & Spa Full time

    Bachelors Degree in Business and or Hospitality Management. Three years experience in a similar role in a 5 star spa with a multicultural team. In depth knowledge of spa therapy. Strong financial acumen. Excellent communication and leadership skills.

  • Assistant SPA Manager

    7 months ago


    กรุงเทพมหานคร, Thailand Anantara Siam Bangkok Hotel & Spa Full time

    Minimum of 3 years experience as a Spa Supervisor. Spa therapy and spa reporting knowledge are essential. Ability to read, write, and communicate in English. Leadership and customer service skills. Well organized. **Job skills required**: English

  • Spa Manager

    7 months ago


    กรุงเทพมหานคร, Thailand Manhattan Group Full time

    *Luxury Resort Spa ger Wanted in Al Khobar, - udi Arabia!* We are seeking a seasoned prof - ional Spa Manager for a prestigious - sort in Al Khobar, Saudi Arabia. *Position: Spa Ma - er* *Location: *Al Khobar, Saud rabia *Salary:* $4,000 USD net per month *Responsibilities:* - *Oversee all daily operations of the spa, ensuring a seamless and luxurious...

  • Spa Manager

    7 months ago


    กรุงเทพมหานคร, Thailand Asia Career Full time

    Location: 5 Star Hotel based in Malaysia (Kuantan) **Responsibilities**: - Ensure that all interactions with guests in the spa and health club area meet or exceed the hotel's operating standards. - Possess excellent social and communication skills. - Ensure that guests have a relaxing experience in line with the hotel's standards. - Prioritize the health...

  • Spa Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Capella Hotel Group Full time

    THA Salary Full Time Position Overview The Spa Manager leads an Auriga Wellness to achieve sustainable growth through analysis of business performance, performance, generate demand, develop and maintain mutually beneficial relationships with business partners, guests and employees. The Role The guest experience is consistently delivered to the highest of...

  • Spa Manager

    7 days ago


    กรุงเทพมหานคร, Thailand MINOR Hotels Full time

    You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business...

  • Spa Manager

    7 months ago


    กรุงเทพมหานคร, Thailand Union Space Thailand Full time

    **สวัสดิการ**: - วันหยุดนักขัตฤกษ์ - ประกันสังคม - คอมมิชชั่นตามยอดขาย **---** **ความรับผิดชอบ**: - จัดการลูกจ้างที่สปา รวมถึงการจ้างงาน,...

  • Spa Manager

    7 days ago


    กรุงเทพมหานคร, Thailand Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Spa Manager

    2 days ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Assistant SPA Manager

    2 weeks ago


    กรุงเทพมหานคร, Thailand Mandarin Ginger Co., Ltd. Full time

    **Responsibilities include but are not limited to**: - Assisting the Spa Manager in overseeing the day-to-day operations of the spa - Supervising and supporting spa staff to ensure high-quality customer service and operational efficiency - Managing staff schedules and ensuring adequate coverage - Covering receptionist duties whenever needed - Handling...

  • Assistant SPA Manager

    3 weeks ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Spa Therapist

    3 months ago


    กรุงเทพมหานคร, Thailand Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Thailand- Province/City- Bangkok- Location- Rosewood Bangkok- Department- Spa & Wellness- Job Type- Full-time Permanent- Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner - Maintain equipment and sample inventory of products -...

  • Spa Operation Manager

    2 months ago


    กรุงเทพมหานคร, Thailand Mandarin Oriental Hotel Group Full time

    ensures smooth daily operations, maintains high customer satisfaction and manages colleague effectively. Handle scheduling, inventory, equipment while also overseeing financial aspects like budgeting and cost control to keep the spa profitable. Spa Operation role is key to delivering a seamless experience and maintaining service quality.

  • Assistant SPA Manager

    2 months ago


    กรุงเทพมหานคร, Thailand Mandarin Ginger Co., Ltd. Full time

    Mandarin Ginger Spa, a modern day spa located in residential Sukhumvit Soi 59, is urgently looking for someone who is super friendly and loves working with people and customer service to join us as a spa receptionist. **RESPONSIBILITIES**: - Booking appointments - Checking customers in and out - Managing staff roster - Selling retail products and...

  • Spa Therapist

    3 weeks ago


    กรุงเทพมหานคร, Thailand Minor International Full time

    **Company Description** The driving force behind a vibrant network of spas, MSpa International develops and manages unique spa concepts tailored for the Anantara Spa, AVANISPA, Mandara Spa, VIVID, Clinique La Prairie and Balance brands worldwide. To provide excellent customer service while performing massage therapies and body treatment as assigned by spa...

  • Content Manager

    4 days ago


    กรุงเทพมหานคร, Thailand MSpa Full time

    Company Description Operating over 70 spas worldwide, MSpa is an international driving force in Spa & Wellness. MSpa’s journey began in Thailand in 1999 with Mandara Spa, and has since evolved and expanded to include the renowned Anantara Spa and AvaniSpa brand, as well as bespoke concepts. Our award winning spas continue to grow and adapt to suit the Spa...

  • Spa Therapist

    2 months ago


    กรุงเทพมหานคร, Thailand AccorHotel Full time

    **Company Description** At **Mövenpick BDMS Wellness Resort Bangkok**, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular city destinations. All rooms are designed with space in mind, offering private balcony access and featuring wellness equipment...

  • Spa Supervisor

    7 months ago


    กรุงเทพมหานคร, Thailand Reeracoen Thailand Full time

    **Overview**: **Salary**: 33,000 THB ~ 40,000 THB**Industry**: Hospitality/Tourism&Leisure- >Support opening operations with Japanese MD- Communication with constructors - Establishment of company regulations - Confirmation and management of contracts - Management for Spa opening >After the store opening- Overseeing the day-to-day operations of the spa,...

  • Spa Receptionist

    7 months ago


    กรุงเทพมหานคร, Thailand Hilton Full time

    Spa Receptionist **Position Statement**: This position is expect to provide guests with an efficient Spa / Fitness Center system for booking facilities, welcome guests, and establishes their identity. To carry out the cashier duties and all administration work connected with the Spa / Fitness Center. **Position Summary**: 1. To answer all guest questions...