Guest Service Agent
9 hours ago
เมื่อวานนี้
- คุณสมบัติพื้นฐาน
- งานประจำ- 2 - 4 ปี- ชลบุรี ระยองและภาคตะวันออก- ปริญญาตรีหรือสูงกว่า- สามารถเจรจาต่อรองได้- หน้าที่และความรับผิดชอบ
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Process guest check-in/outs.
- Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
- Obtain proper identification for tax-exempt guests and attach the form to registration card.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, Is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- คุณสมบัติ
- Male / Female.
- Vocational Diploma - Bachelor's degree in a hospitality or related fields.
- Able to communicate in Korean or Japanese language.
- Self-motivated and service mind.
- Flexible working time able to change shift.
- Have good English communication skills both in written and spoken.
- Pleasant personality with good communication and interpersonal skills.
- Computer literacy.
- Good customer relations skill.
- Fresh graduate are welcome.
ดูคุณสมบัติเพิ่มเติม
- สวัสดิการ
- 2 duty meals per day
- Annual leave 6-15 days
- Floating service charge
- Public holiday 15 days
- การฝึกอบรมและพัฒนาพนักงาน
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสประจำปี
ดูสวัสดิการเพิ่มเติม
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