Qc & Trainer Supervisor

2 days ago


Thailand Reeracoen Thailand Full time

**Industry**: Consulting
- ** Job Description**:

- Key Elements
- Strong middle management skills
- Excellent communication skills
- Excellent problem-solving skills
- Experience in internal audit and process improvement

Key task: The QC & Trainer Supervisor is responsible to control the internal workflow process along with constant operation audits and training at all levels of customer service center operations.
- ** Requirement**:

- Qualifications & Experiences
- Bachelor’s degree in a related field with 5 years of related working experience.
- Internal Audit &Training experience is a must
- Experience in process control is a must.
- Computer skills (MS Word, Excel, Powerpoint, internet, and others)
- Excellent communication for listening, speaking, and writing skills
- Excellent presentation, and interpersonal skills with the confidence to deal with people at all levels.
- Experience in People Management
- Have knowledge of document control system
- Flexible to work on shift and weekends / Public Holiday
- Flexible to work overseas
- Must have a strong track record of evaluating, analyzing, implementing, leading, and monitoring effective and efficient processes to proactively improve call center efficiency and staff performance
- ** English Level**: Level 3 - Business Level
- ** Other Language**: English
- ** Working Hour**: 8.30 ~ 17.30
- ** Holiday**: Saturday & Sunday, Shift work
- ** Benefit**: TBC- มีบริการที่พัก และค่าอาหารวันละ 2 มื้อ



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