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Operation Coordinator

1 month ago

กรงเทพมหานคร, Thailand Grab Full time

Job Description:
Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the team

The TH Safety team is an established team responsible for Safety of PAX, DAX, MEX, Eater. We make an impact by ensure that everyone who participate with Grab is Safe which is align with “Safer Everyday” policy. Our team is made up of 3 FTE including Safety Head and 2 assistant manager. If you are looking for opportunity, then you should join our team

Get to know the role

The Day-to-Day Activities
- You lead judging on DAX Background Check appeal.
- You drive DAX Safety Refresher training data.
- You will response for Temp Driving license onboarding training.
- You are responsible for key-in Safety incident into Watch Tower.
- You are accountable for Zendesk ticket responding.
- You support for safety projects ie. PAX denylist review/monitoring.

The Must-Haves
- You have Heart, Hunger, Honour and Humility
- You have experience with data management skill.
- You are experienced with project management.
- You have some/strong/extensive working knowledge of English skill
- You are knowledgeable of Strong willing to learn and acquire new skill as suitable for assigning project

The Nice-to-Haves
- You are an experience communication & coordination would be an advantage
- You have experience with project support is desired
- You can work on routine job with high pressure on timeline.

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

About Grab

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together.